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-   -   Anyone heard from Zoozii's lately? (http://www.lampworketc.com/forums/showthread.php?t=281134)

Sadie Mae 2015-08-25 2:56pm

Anyone heard from Zoozii's lately?
 
I placed an order 11 days ago and got the auto response, but nothing else--just sent her an email--hope (and NEED) to get my goodies soon!
Anyone heard or know why the long delay?
Thanks--

echeveria 2015-08-25 4:28pm

I got some presses earlier this month. Took about two weeks I think.

Rudy 2015-08-26 3:03am

I purchased something a few weeks back, and thought shipping was a bit slower than usual. Maybe she works a second job or is generally super busy.

glassymom 2015-11-07 2:28pm

Oh gosh I wish I had seen this sooner.......I ordered a press 9 days ago. I have been desperate to get it for an order. I have emailed her and called her with no response.
This is so upsetting cause I could have borrowed from a friend in the between time but I though she would be pretty quick. :-(

Ravenesque 2015-11-10 11:49pm

Been like this for awhile now. Last time I bought was about a yr ago and had to chase her down.

SGA 2016-02-12 8:12am

She's removed her website.

Are any people still on the hook here?

Sadie Mae 2016-02-12 8:43am

oh man that is a real bummer

SGA 2016-02-12 10:41am

Quote:

Originally Posted by Sadie Mae (Post 4827126)
oh man that is a real bummer

Especially since people waiting for their orders are on FB going wtf.

PennyLane 2016-02-12 11:11am

She has an Etsy account....Zoozii's, Art Glass and Creative Textile Treats

Amy Quellette. Looks like you might contact her through this account.

Eileen 2016-02-12 3:26pm

I saw on FB that her site was down, but is fixed.

SGA 2016-02-13 6:28pm

Quote:

Originally Posted by Eileen (Post 4827220)
I saw on FB that her site was down, but is fixed.



Oh good! :)

Her Etsy looks very quiet as well.

Reenie 2016-02-14 3:20pm

I ordered for Christmas and got the order in a week. Hope it's all cleared up now.

beadgirl 2016-02-15 6:27pm

Amy has always taken care of her customers. Give her a chance

Sue in Maine 2016-02-16 3:18pm

Quote:

Originally Posted by beadgirl (Post 4827983)
Amy has always taken care of her customers. Give her a chance

This is an old thread dating back to Aug. 25, 2015.

I do agree with you though. Amy does always take care of her customers.

Sue

AVTrout 2016-02-17 9:37am

I've always had great customer service from Amy, I have several presses from her.

bshelle 2016-05-09 12:39pm

More recent information: I ordered last Thursday, notification of shipment on Saturday, and received today. Pretty awesome!

rnmcginnis 2016-05-09 7:56pm

I also placed an order last weekend and received it on Friday.

Zooziis 2016-06-22 11:40am

Thank you for the support everyone! Yes, we had issues last year when my mom went in for multiple heart procedures, and as a family business run by Dad, Mom, my Husband and I, that was a very hard time trying to work, keep up with Zooziis, and take care of my mom! Thankfully, the heart care worked, her heart is functioning well again, and we are very thankful! As someone pointed out in February this is an old thread. We have been working on systems in our back end to keep things moving smoothly. We are also going to have some fun front end goodness coming your way soon, too!

The website was down for a weekend due to Network Solutions having a coding issue. That was not our fault, or our choice. We are making tools daily, shipping and happy to serve you! If you ever have an issue with anything, please call me! I am not perfect, I drop balls occasionally, just like anyone else, but I am always willing to fix my mistakes. I have been a trusted member of the community since 2003, and value my relationships within in it.

Thank you everyone!!

vthadley 2017-08-17 5:51pm

I placed an order 11 days ago, no shipping notice, no response to my emails. Anyone get an order from her recently?

vthadley 2017-08-25 5:17am

Still waiting to hear from them re: my order.

vthadley 2017-08-25 3:06pm

I heard from Any today- she had left me a couple of voicemails on my cell phone- I was expecting to hear by email. Phew! I'm so glad- Zooziis presses are my favorite!


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