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Old 2009-06-15, 9:41am
oldschooltofu oldschooltofu is offline
Lampworker
 
Join Date: Jul 06, 2007
Location: Oregon
Posts: 211
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so i got a hold of paul from ex o2 after only three phone calls (one to abr)

he said he will replace the hose
so the valve on the oxygen generator is in reverse. its a bleader valve, which means when i had it turned up all the way it was actually sending low or no oxygen out the outlet.

Paul said i have to set it to 2 for the first three minutes, then turn it off to 0, and it started filling.

this could have eaisly been avoided by an instruction sheet (which could have taken 15 min to wright/print up and include in the box) or a page on the webstite.

Paul's excuse is that they changed designs of the concentrator so there are multiple instructions. once again, this could have been an easy one page included with each concentrator/compressor.

im still pissed because my tank is still empty, but at least its working.
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