Quote:
I was in disbelief and walked out. I am sure the owner would have been nice, but if that is the owner's customer service frontman, nothing he could say would do it justice.
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But if Ron doesn't know there's a problem, how can he do anything to correct it? Ron and Rosio are both wonderful people and I'm sure they would want to be made aware of a customer's dissatisfaction.
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~Rachel
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