Hey Jack -- If you are reading, I've been trying to reach you by phone and e-mail. I know my replacement concentrator did not go out last week as promised because as of Friday I was told that you wanted to test it for 24 hours, so it was promised to go out today. I am looking for confirmation that it is on its way and a tracking number please.
I am in a jam without oxygen, with orders to fill and the holidays coming. I work outside the lampwork studio full time, so weekends are my prime time to make beads. I've been without oxygen for 3 weekends now. I would really like to have it this week.
Thanks for understanding.
Liz
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