My initial guesses would be turn down the NG, turn on the outer oxy a bit, and work further out? I like to keep my candles at about 3/8" or more too, and I tend to look at the fluffyness of the flame while setting it more than the candles... I think a neutral flame has little white (with glasses on) tips. It may be a little louder than a nortel minor...
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GTT Bobcat, GTT Scorpion
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