I *did* email directly with Ross. Have all of them. In my email box. Saved 'em in case I ever felt it was necessary enough for me to "place another order" to get my replacement glass for attempting soft glass implosions
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Like I said in my post above--after multiple emails & having to track my *OWN* package to figure out where the *heck* it had ended up, I'm pretty much done.
And I'm *very* sure I'm speaking about ABR. That's *not* the sort of mistake I'd make, either by accident, or on purpose. I know quite well how customer service can impact a company & I was quite willing to think I was a "fluke"--but it's seeming more & more like my order & treatment *wasn't* a "fluke" but that my experience was not as random as some would like it to seem.
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And if I laugh at any mortal thing, ‘Tis that I may not weep...” ~Lord Byron
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new purple cricket @ home! minicc @ playing with fire in rockland! Sue & Nikki fighting over who gets to anneal the wonkies
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