One unhappy customer among dozens of satisfied customers is not going to scare me away. I read the email. I can understand why the customer was pissed off, and I can understand why Daniel was pissed off as well.
As far as the workers in India go, I wish the conditions were better. But just like you and I do, they have to make a living. We buy their glass, they get paid, and they can feed their families.
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You live in a world of money. Money means choices. No money, no choices. Welcome to reality.
Melody (Marlee Matlin) from Switched at Birth
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