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Wow, that's really uncool. Chrissy shipped it, provided proof that she shipped it, and the tracking shows it to be here in the US, delayed by our own Postal Service... and you're filing a claim to make Chrissy pay for one of the normal risks of importing things from another country? Shame on you, Sharon. That is poor and dishonorable behavior on your part.
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I agree with Kalera, Sharon is completely out of line. I often order from out of country, and sometimes it has taken 5 or 6 weeks, and I'm only as far as Canada. Much of the time, my package is stuck at customs. How on earth is that the vendor's responsibility?