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Old 2013-07-25, 5:54pm
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woozles woozles is offline
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Join Date: Jan 21, 2007
Posts: 589
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Yes!! diane is excellent at customer service! I realized at one point that I had subscribed twice and was having the payment deducted 2x a month. I know it was most likely my fault andf admitted that to her. I unsubcscribed and then asked her help in figuring out out to straighten it out. She immediately fixed the problem and gave me a refund on the overpayment!
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