Frantz. I call them, they are nice, stuff arrives as promised and in good condition. Bought a tool one time, it was bad, it was replaced. Replacement was no good so I called and told them, thought there might be something wrong with that shipment. Figured that was the last about it and when I next placed my order when the invoice arrived I found that they had credited my account for the tool! They did not have to do that, they just did and it made me a very loyal customer! I also like my glass cut in a different size than most and they accomodate me every time, no problem.
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Krista
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