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Chrissy, I would also suggest that you inform your potential, international customers on your website that there are very long shipping delays to the US. I purchased the higher, priority shipping rate with insurance and I still have not received my product, 5 weeks later. If customers are placing orders with you, I think it is only fair to let them know of these shipping delays prior to them paying a lot of money for the product and priority shipping. This way they can make an informed decision based on all of the facts.
Thanks!
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Sharon, You actually placed your order on Friday 14 January.
Getting yoru order shipped would be after the weekend as our postal office is closed on weekends.
We are now 4 weeks later, not 5.
Which is still a long time. But at least you are able to track the parcel and knwo where it is having it's delay. Which is in the US.