I agree that a Customer Service forum should be used for both positive and negative feedback for a vendor. I also think that doing so in the form of a "what should I do if maybe this happens" possible scenario isn't so constructive. Perhaps asking in a way that gives the vendor an opportunity to address the concern is more practical.
Either way, I hope you get your kiln soon from whomever you decide to purchase it from and you can enjoy melting glass again!
__________________
~Amber
Genius Prayer: God, grant me the courage to change the things I cannot accept; serenity to accept the things I've changed, and the wisdom to know I'm different. -S. Pastis
Nortel Mid-Range, tanked O2 and propane, GlassHive kiln
|