Looks like it is rated at 2400 watts. At 120 VAC that would require a 20 amp circuit which is at the upper end of the circuit's capacity.
Looks like the unit has a molded on plug. If it did not, then one could disassemble the power cord plug and tighten the wire hold down screws. If the plug is at fault, then cut it off and replaced with a better made and rated plug.
The plug should fit into your outlet firmly and not wiggle around. A poor connection at that location could also account for the generation of heat. Especially if the outlet has been in service for 20 - 30 years and has a lot of use.
Check your circuit breaker and make sure that it is rated at 20 amps. Most housing circuits are, but some are only rated at 15 amps with a number 14 wire in place of 12.
As indicated above, your kiln is at the maximum current permitted by your circuit breaker assuming a 20 amp circuit. Check with Paragon and ask about the issue and what their definition of warm is.
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