Patti, UO tests their machines before they send them out. They run every single one of them for a length of time (Jack could tell you how long. I've heard him talk about letting them run at least over night) and they take readings to make sure it does what they say it does. Jack has all the flow meters and purity gizmos. He's not sending out machines hoping they do what they promise. He knows... Kimberly is not the manufacturer, so hooking up meters to a machine was brand new for her. Jack can give us those results on any machine he sends out.
and that's why I have a really hard time understanding the results Kimberly shared. Jack would never send out a machine performing like that... and any time there have been problems, Jack has stepped up to make it right. Just like he has here. Nobody wants to get to the bottom of this as bad as Jack does. He takes pride in his work and he cares about the end user being happy above all else.
Murf... they don't recall cars when they make an improvement the next year... there are far too many M-20s working really really well and there's no reason to recall them. None. If they tried to take mine, they'd have a fight on their hands.
