Have you ever looked at the bottom of this board. There are over 9,000 members. How many of them saw that post at the exact same time as you did?
Frantz is a good company and their employees are courteous and really go above and beyond. I believe that they just didn't expect all the orders that DID come in and couldn't fill them all. I'm sure they will take care of you in another way but honestly, they are not obligated to!
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Irene
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