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I really don't have a response to all the things you said and the name calling you resorted to. I can only imagine the response I would get if I talked to people the way you do. I will not force you to take something you no longer want. I will give it to the next customer in line and you can have a refund.
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Maybe most people are not as aggressive in defending themselves as I am, and I make absolutely no apologies for doing so. I called you dishonest, and you are.
You could have easily caused me dire financial consequences when you removed money from my account without my knowledge. The excuse I was given after the fact about needing money to buy parts is irrelevant. Mortgage companies don't have sympathy for bounced checks, and I have none for you.
I called you shady, and you are. There is something not right about a business owner who seems to have such a large volume of business, yet has to rely on funds from future sales to purchase what should be STOCK. It's called running a business.
I called you greedy. Well, if you "love your customers" so much and have a waiting list, what motivates you to try and refuse refunds? I think that's greed.
I think it's interesting that you post your offer of a refund 3 hrs after I filed a claim with the FTC and signed several sworn affidavits at my bank. The matter is no longer in your hands.