Ok so now I feel bad. At first I felt bad for everyone involved and then I read both threads completely through. I would love for a vendor to help me as much as Donna helped try and find the perfect rubino. I've bought from a few different vendors and no one has been as helpful as I've seen donna be. My next order I'll be going to the mandrel site! I'm so sorry for the deaths you've had in your family. Keep your head up high and remember you have bunches of people supporting you. Ones you know and new ones like me