I placed an order about 10 days ago by calling on the phone. I waited about 3 minutes, and placed my order. It arrived a week later. No problems!
They have always answered any questions I have had and filled my orders perfectly. Once, years ago, they sent the wrong glass and I did not even realize it. They called me to tell me, and gave me a refund for that glass....I still do not understand why. Frantz and Flamedame are my "go to" suppliers. But my stockpile of glass is so large, I rarely order much.
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Heather Ferman Web site:
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Viking knit End Caps for sale:
[/url]https://heatherferman.etsy.com[/url]
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