Okay, I've given it a couple of looks, and I don't think anything is different/special for newly opened shops. People can have problems when 1) it is a digital file download purchase, 2) they checked out as guest and 3) when the review window just hasn't opened yet, since the date Etsy thinks they should have it by hasn't passed yet. (Apparently they do this so people don't angrily review items that haven't arrived yet.)
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