hmmm. If one was not charged, and got a "sorry out of stock" letter, then there really wasn't a purchase made. If one was charged then one had made a purchase, and it should be honored. That being said I should also point out that Frantz charges when the order is ready to ship- not when the order comes in. This does mean that something might be out of stock when the bottom line is hit. Oh well. Until you have actually paid you're just in line hoping to get the treat you want.
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