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Did you charge this on a credit card? Likely you did. Call your credit card company
and start a dispute. I got a hurricane that quit completely after a few months. I exchanged it for another hurricane that had an internal electrical fire. I asked for
a refund at that point. I was promised a refund, but it took contacting my credit card
company to get it done. I got a refund. But it took many months, as I waited to
contact my credit card company. After I started the dispute with the credit card company, it took 2 weeks. Good luck!
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What a nightmare of a expensive ordeal!!!
Yeah, I would have been pissed off too!
Sara