I can't agree with you more, Raimond! Several years ago when I upgraded from my minor to a Cricket I ordered direct from them. They let me know how long of a wait I could expect and I told the woman that it was fine with me. About a week before the date I was told someone from GTT emailed me and told me that they were done with the run earlier than expected and my torch would be sent out "in a couple of days." I received my torch within 10 days of the email. THAT, my friends, is top notch customer service.
When (if ever) I decide to upgrade from my current Lynx, I will definitely purchse from GTT again!
Duane