I had a problem with a large ticket item purchased and shipped from ABR. ABR referred me to the manufacturer to resolve the problem, which I thought odd at the time. However, ABR was very prompt with communication to me, and also advocated with them, and my frustrations were mainly with the manufacturer. It was resolved and all is well. I decided to go with ABR again for different products and been completely satisfied with their prompt shipping and excellent packaging and communication.
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~Shelley
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