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Old 2017-03-30, 10:16am
mckenzieallyshia mckenzieallyshia is offline
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Join Date: Mar 30, 2017
Posts: 4
Smile Customer Service

Hi Kay,

Thank you so much for your kind words! We try our hardest here at Frantz Art Glass to make sure that every customer feels appreciated.

Quote:
While going through a few boxes of glass that I always haul with me while we do 3 months in FL, I discovered 2# of a gorgeous clear .... Jan. 2013 I purchased 2lbs of glass....891004-funVS Crystal Clear. I could not find any info -- strange item number, and the VS code I did not recognize.

I sent Frantz an inquiry on Sunday. Monday was a holiday. Shortly after opening on Tuesday morning, I received the following message from McKenzie ...

"That glass is made by the company that took over Vetrofond. It is 104 and is the old Vetrofond formula for clear. My manager told me that it is very rare glass and is a really good formula."

Frantz Art Glass, you rock! Your customer service is outstanding! Thanks!
Mike Frantz, your employees are as outstanding as you are!
:love
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