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| Customer Service Kiosk -- Questions for LE vendors. |
2008-11-23, 3:32am
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Senior Member
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Join Date: May 22, 2006
Location: Grand Junction, CO
Posts: 1,250
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I would like to share a story
Mike,
I just wanted to let you know personally that my shipment of glass arrived. When the box was unceremoniously dumped on my front porch my heart sank. The box was crushed, torn, obviously had been kicked and was torn in several places. it took me 24 hours to get up the courage to open it. I expected to see nothing but frit in there. Not a single rod was broken! Every powder was intact! I really want to congratulate your packing department on a job superbly done. Thank you.
Hats off to Frantz Art Glass! Oh yeah, they even include yummy hard candies! Have to sort thru those peanuts carefully, you can't discard candy! :giggle:
Jen
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2008-11-23, 4:11am
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Senior Member
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Join Date: Feb 08, 2006
Location: Palmdale, California
Posts: 7,589
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I get hundreds of pounds of glass at a time. They aren't cut so they are about 4 ft long.
So those are some long boxes! I've had boxes arrive to me torn, bent, and popcorn spilling out of them but yet have I had any broken rods.
I second this about the great packing job they do. And although I have hard candies in the orders I pack....I can never find those yummy rootbeer barrels that come in mine
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It's a mad dash to find those around here!
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Irene
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2008-11-23, 7:51am
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Satake Woman!
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Join Date: Jun 05, 2005
Location: South Carolina
Posts: 4,949
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Yep, my packages from Frantz also arrive looking like someone used them for a speed bump in the road, but nothing is ever broken!
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Satake glass in stock and ready for you!
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2008-11-23, 8:52am
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Senior Member
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Join Date: Aug 18, 2008
Posts: 1,250
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I can just see Mike now - packing his glass with the utmost care (mine always comes battered but perfect as well), layers of bublewrap nestled in peanuts and hard candies, carefully taping the box shut and lovingly patting it before he picks it up, throws it across the room, slams it into the wall a couple of times, then stands on it for good measure. Then the tape carefully comes off and the glass inspected for breakage.... If there's none then the box is re-tamed and sent on it's way with a sigh and a last loving look before he slaps his forehead and says "DAMN!! I forgot the freaking sticker AGAIN!"
On the table next to him lies a pristine, unused roll of stickers reading "inspected by 12"
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Leslie
Frit Happens...
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2008-11-23, 9:26am
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Senior Member
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Join Date: Jun 11, 2005
Location: SUNNY FLORIDA~West Coast!
Posts: 9,423
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Thank God for the 100 lb boxes from Frantz because I recycle all of those peanuts!
It never ceases to amaze me what delivery companies can do to boxes of glass.
Paula
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2008-11-23, 11:02am
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Senior Member
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Join Date: Feb 08, 2006
Location: Palmdale, California
Posts: 7,589
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Quote:
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Thank God for the 100 lb boxes from Frantz because I recycle all of those peanuts!
It never ceases to amaze me what delivery companies can do to boxes of glass.
Paula
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Oh I am sooooo glad I'm not the only one!!!!!!
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Irene
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2008-11-23, 12:33pm
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Senior Member
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Join Date: Aug 07, 2007
Location: switzerland
Posts: 963
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leslie, what a great sense of humour!! I laughed!!!!
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fabienne
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2008-11-23, 9:33pm
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Linda Linda Honey, lookit
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Join Date: Oct 31, 2008
Location: Almost paradise... ccept for the humidity.
Posts: 951
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Another hobby of mine is raising exhibition poultry. I hatch them, raise them, and travel around showing them, much like showing dogs or horses. And it seems that the postal service is just as hard on hatching eggs as they are on glass.
I think its a passtime of underpaid, overworked, postal employees... they like to play soccer with the fragile things.
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Christopher
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2008-11-23, 9:44pm
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Critter Mom
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Join Date: Dec 31, 2007
Location: Coquille, Oregon
Posts: 2,496
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I agree, the postal employees sometimes seem to take their frustrations out on my "fragile" packages too. The other day I asked my Hubby to mail one of my beads out to a customer, so off he went, handling my little package with great care...knowing that I had packed it carefully, put "fragile" labels on each side and the top expecting that the postal employee would do the same. To my Hubby's great surprise, once he had paid for the postage the postal person took the little "fragile" package and dropped it on the cement floor from about 4 feet. I'm sure he wasn't the first to chew on her hiney but I think he probably bit off the biggest chunk!
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Bonnie
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2008-11-24, 8:38am
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Who me?
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Join Date: Jun 15, 2005
Location: Hagerstown, Indiana
Posts: 2,284
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Damn, there's candy in the boxes? I'm in such a hurry to get those clingy styro peanuts out of the house, I just grab the biggest think I can feel in the box and toss the rest before I look like an easter bunny or a snowman. I'll have to start checking closer.
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From the Perimeter of the Great Dismal Swamp
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2008-11-24, 11:07am
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To bead Yeah! ;)
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Join Date: Apr 23, 2007
Location: South Africa
Posts: 3,708
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I actualy wonder if the postal service people ever read anything on the parcel? I too put big FRAGILE stickers on both sides of the parcel yet without a thought the stamp comes out and I just cringe. I post all the beads wrapped in bubble wrap and little handmade boxes, so far so good!
Astrid
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NEW "Marble Twist" tut!
HOLLOW BEAD, 3D SQUARES for hollow beads, Rose Murrini and Multi Murrini tut, JETZT alle in DEUTSCH erhältlich!
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