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| Tips, Techniques, and Questions -- Technical questions or tips |
2009-03-02, 1:01pm
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Chrissy
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Join Date: Feb 07, 2009
Location: Homestead, FL.
Posts: 79
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Bummed...
I guess I am just being impatient, but I really feel like I am being put off. I ordered my oxycon almost 2 weeks ago! Ulimited told me he would have it out in no time and now he is telling me that he wont have it out till the end of this week. He just told me that last week!!!!! We had so problems with him and his credit card machine or something... Someone had bought so stuff from him fraudulently(spelling??) and the bank is holding all payments of that machine. He said he would still honor it, but the longer time passes the more I start to feel like im being screwed! I paid my money, and im really sorry what happened to him, but I need my oxycon!  Any advice??
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2009-03-02, 1:23pm
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Fancy Mammal
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Join Date: Jan 07, 2006
Location: California
Posts: 986
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Ask him if he can cancel your first payment and do a second one now? Not sure the bank can work with that, but worth a try.
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~ Shelby ~
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2009-03-02, 1:31pm
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Chrissy
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Join Date: Feb 07, 2009
Location: Homestead, FL.
Posts: 79
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I paid in full and supposidly the bank took it! From the fraud! Thats why he said he would honor it... But still no machine!
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2009-03-02, 6:54pm
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In spite of it all!
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Join Date: Aug 19, 2005
Location: Bend Oregon
Posts: 4,724
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I hate paying in full when I don't have an expensive item I ordered. I do have to say though that Jack is a top notch guy and I am sure if you call him and ask him to figure this out with you he will. (I am assuming you spoke with Jack)
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2009-03-02, 7:19pm
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Critter Mom
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Join Date: Dec 31, 2007
Location: Coquille, Oregon
Posts: 2,496
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Usually when I buy something using a CC they don't bill my card till the item is ready to ship. I'd check my on-line statement, look at any items that are pending, and if the charge is on my card then I'd be on the phone. If it takes more than a couple of days after the purchase is charged to my account for them to ship it out then I get nervous. You can always dispute a charge and have it removed if you didn't receive the item, but it sure is frustrating.
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Bonnie
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2009-03-02, 8:50pm
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Senior Member
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Join Date: Jun 19, 2007
Posts: 306
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call him, hes been pretty honest with me
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"Hold fast to dreams for if dreams die, life is a broken winged bird that cannot fly."
Langston Hughes
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2009-03-02, 10:36pm
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Chrissy
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Join Date: Feb 07, 2009
Location: Homestead, FL.
Posts: 79
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Thanks guys! I just thought that item would be shipped since my card got charged a week ago! He seems like a really nice guy, but I have known plenty of "nice guys" I hope this gutt feeling is wrong. It really sucks thought cuz I have been waiting like a kid for a new toy for 2 weeks! Now I have to wait another one before it even ships! I wanna play with my new toys!
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2009-03-02, 10:38pm
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Chrissy
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Join Date: Feb 07, 2009
Location: Homestead, FL.
Posts: 79
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Setting up my first studio! Lisi has been teaching me at her house with her hh! I ordered a hotpink cricket from gtt and a paragon fusion from clay king. I have glass and tools and everything you could need! All I need is O2!
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2009-03-02, 10:45pm
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Chrissy
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Join Date: Feb 07, 2009
Location: Homestead, FL.
Posts: 79
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Goodnight everyone! GTG to bed...
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2009-03-07, 8:57pm
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Flamewoman
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Join Date: Jan 12, 2007
Location: California
Posts: 985
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Hey Chrissy ~
Did you resolve this? Get your money back? Keep us posted.
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Mary K
GTT Sidewinder & 3 Regalias
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You cannot do a kindness too soon, for you never
know how soon it will be too late.
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2009-03-07, 9:23pm
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Chrissy
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Join Date: Feb 07, 2009
Location: Homestead, FL.
Posts: 79
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I talked to Jewel on thursday about it. Jewel works for him I guess. She was such a sweetheart and understanding. She swore he was gonna have it out friday. Another reliable source told me that he was a good guy, he just takes a while sometimes, he used to sell his machines...
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2009-03-07, 9:24pm
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Chrissy
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Join Date: Feb 07, 2009
Location: Homestead, FL.
Posts: 79
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The unnamed source used to sell his machines that is.
I hope he is right because I am having serious flame withdrawl!!!!!!
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2009-03-07, 9:30pm
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Senior Member
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Join Date: May 04, 2007
Location: San Jose, CA
Posts: 1,212
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Quote:
Originally Posted by ChrissyGlass
I talked to Jewel on thursday about it. Jewel works for him I guess. She was such a sweetheart and understanding. She swore he was gonna have it out friday. Another reliable source told me that he was a good guy, he just takes a while sometimes, he used to sell his machines...
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Jewel is Jack's sister. And yes, they are all good people 
Malcolm
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ARTCO
Artist's Reliable Tool Company
Website:
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Email:
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Phone:+1.408.288.7978
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2009-03-07, 9:34pm
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Chrissy
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Join Date: Feb 07, 2009
Location: Homestead, FL.
Posts: 79
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They seem really great on the phone. I am really glad to hear it. This world is running short of really great people.
You all have been great too keeping me busy while I have sat here for the last 3 weeks with no fire!!
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2009-03-07, 9:43pm
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Chrissy
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Join Date: Feb 07, 2009
Location: Homestead, FL.
Posts: 79
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Im exausted! I will chat with you all tomorrow! Goodnight....
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2009-03-09, 2:56am
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one day at a time
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Join Date: Jun 27, 2005
Location: We are MOVING!!!
Posts: 8,319
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Hey everybody, I'm just as impatiently waiting for Chrissy to get her stuff about as much as she is! LOL!!! Even though it's been more than 5 years since I was new and getting all the big goodies in the mail, I still remember that excitement, and yep, this brings me back to that!
 We're going to have so much fun!
I never thought this would happen to me, but my very first nearby glass buddy is right around the corner from my house! All these years I complained about not knowing a single soul around who worked hot glass.
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You live in a world of money. Money means choices. No money, no choices. Welcome to reality.
Melody (Marlee Matlin) from Switched at Birth
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2009-03-09, 5:45pm
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Chrissy
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Join Date: Feb 07, 2009
Location: Homestead, FL.
Posts: 79
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Still no O2!!!!!!!!!!!! AHHHHHHHHHHHHHHHHH!!!!!!!!!!!!!! This is almost like glass rehab! And I didn't want to quit!!!!!!!!!!!!!
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2009-03-11, 6:59pm
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Chrissy
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Join Date: Feb 07, 2009
Location: Homestead, FL.
Posts: 79
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For those of you wondering.... I am still WAITING!!!!!!!!!!
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2009-03-11, 7:27pm
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Happiness is....
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Join Date: Nov 21, 2005
Location: MI.
Posts: 1,110
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cmon Jack!!!! chanting, ship it.. ship it..ship it today!!!
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Karen
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A Crickett and 2 5lp oxycons
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2009-03-11, 11:43pm
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I need more boro stuff
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Join Date: May 10, 2007
Location: Sydney, Australia
Posts: 1,672
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Maybe you should post this in customer kiosk area so he can see it? Just a suggestion if you haven't done it already.
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Yunita
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2009-03-11, 11:50pm
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Senior Member
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Join Date: Feb 08, 2006
Location: Palmdale, California
Posts: 7,589
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By the end of the week there will be post about this! I'll pretty much guarantee it!
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Irene
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2009-03-12, 8:54am
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Chrissy
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Join Date: Feb 07, 2009
Location: Homestead, FL.
Posts: 79
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I am sure... I talked to him... Tried to weed through the shit! He seems really nice a genuine. He just needs to be straight with people. Don't tell someone it will be out in a week if its gonna take a month! I would have paid a little extra and got it from someone else.
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2009-03-12, 1:59pm
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Chrissy
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Join Date: Feb 07, 2009
Location: Homestead, FL.
Posts: 79
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And the count begins!!! Day 24 no O2. I am about to make my own
"wilson" ball!
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2009-03-12, 2:14pm
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Senior Member
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Join Date: Feb 08, 2006
Location: Palmdale, California
Posts: 7,589
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File a claim! I had to 
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Irene
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2009-03-12, 4:23pm
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Chrissy
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Join Date: Feb 07, 2009
Location: Homestead, FL.
Posts: 79
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I hate filing claims...
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2009-03-12, 4:35pm
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Senior Member
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Join Date: Nov 14, 2007
Location: Oregon
Posts: 513
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I would ask for my money back ASAP and find another vendor who will actually send you an oxycon in a timely manner. When I was setting up my studio I had to do this with my kiln order, after waiting and waiting and being told next week one to many times I demanded a refund. That very day I ordered a kiln from a different vendor and had it within a week.
I don't understand how vendors get away with this kind of crap, yeah they may be nice people but their business practices are anything but nice! If it's going to take a month or more say so up front and DONT charge for it until it actually ships.
I'm sorry this happened to you....get your money back!
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2009-03-14, 7:40am
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Flamewoman
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Join Date: Jan 12, 2007
Location: California
Posts: 985
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Quote:
Originally Posted by ChrissyGlass
I hate filing claims...
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Hate to file claims? Ok then....send me some money, & I won't send you back anything in return. I could use some "money for nothin' & checks for free" lol.
The longer you wait, the harder it will be to recover your loss. Usually it's 30 days, you're getting close. And by the way, sometimes people will tell you what they think you want to hear, and not necessarily the truth. "Nice" people do nice things. And they don't have to be pressured into doing what is right either. It's not right to take someone's money and not deliver as promised.
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Mary K
GTT Sidewinder & 3 Regalias
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You cannot do a kindness too soon, for you never
know how soon it will be too late.
To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
PLEASE like my page!
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2009-03-14, 7:50am
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Glass n00b
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Join Date: Jan 25, 2009
Location: WA State
Posts: 186
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Oh man... I was so hopeful to see this had resolved itself for all involved. I'm sorry you are still waiting.
Just make sure it's not a manufacturer issue, something the seller had no control over (but should have told you up front), as if you order from someone else, you may be waiting for a while too.....
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2009-03-14, 4:02pm
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Senior Member
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Join Date: Mar 03, 2006
Posts: 931
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Quote:
Originally Posted by ChrissyGlass
I hate filing claims...
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Hi Chrissy, Im sorry. I had no idea it would take this long for me to get money in. Your unit has been done but I have had problems coming up with shipping money. I did get a check today so I will be shipping units on Monday. I am going to refund you 100.00 for the wait. I know it dont make up for the wait but my way of saying Im sorry. jack
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866-955-0200
3 year warranty & Life Time Support
PayPal address
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2009-03-14, 4:07pm
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Senior Member
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Join Date: Mar 03, 2006
Posts: 931
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Quote:
Originally Posted by Elleth
I would ask for my money back ASAP and find another vendor who will actually send you an oxycon in a timely manner. When I was setting up my studio I had to do this with my kiln order, after waiting and waiting and being told next week one to many times I demanded a refund. That very day I ordered a kiln from a different vendor and had it within a week.
I don't understand how vendors get away with this kind of crap, yeah they may be nice people but their business practices are anything but nice! If it's going to take a month or more say so up front and DONT charge for it until it actually ships.
I'm sorry this happened to you....get your money back!
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That is a practice I want to get in to. Not charging till the item actually ships. Only thing is, right now I use the payment to build the unit when it is ordered. When I get ahead, I will have units in stock and there will be no wait. I am very sorry for my slow operations. jack
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866-955-0200
3 year warranty & Life Time Support
PayPal address
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