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Customer Service Kiosk -- Questions for LE vendors. |
2014-04-25, 8:38am
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Senior Member
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Join Date: Jun 26, 2013
Location: Roanoke, Va
Posts: 432
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Avenue Beads not responding to emails
Anyone have issues with Avenue Beads?
I placed an order on April 16th, and Paypal shows my order as completed. However, their website still shows it as pending. I've emailed them twice and even sent a screen shot of my paypal confirmation. Still no response.
Is this typical of their service?
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~Trish
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2014-04-25, 9:58am
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Glass Addict
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Join Date: Aug 22, 2011
Location: San Jose, CA
Posts: 554
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A lot of Joe's product is made-to-order and takes him 5 days or so to complete an order before shipping. He's also been out of town recently.... not really a good excuse to not write back and email but, at least it's something. Some of my orders take awhile to get through the pipeline but I don't worry about it as I know the product is awesome and I'll be thrilled with it when it arrives To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
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Joy @ Tile Goddess
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2014-04-25, 10:22am
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Senior Moment
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Join Date: Jun 16, 2012
Location: New Yawk
Posts: 4,161
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I know Joe said they were going away for a bit; maybe that's why?
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I never finish anything. I have a black belt in partial arts.
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2014-04-25, 10:35am
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Senior Member
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Join Date: Jun 26, 2013
Location: Roanoke, Va
Posts: 432
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that could be it. It was a used zoozii's press, so no special order there. Unfortunately, it still shows as available for sale on their site as well. So I'm afraid someone else may try to purchase it. I always give the benefit of the doubt, as life happens. But just some acknowledgement would be appreciated.
Guess I will wait a bit more...
thanks!
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~Trish
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2014-04-25, 12:52pm
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Lampworkaholic!
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Join Date: Apr 22, 2008
Location: Cornelius, NC - because weather
Posts: 5,158
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Joe's been around on Facebook - you might try messaging him there?
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"And all will turn to silver glass, a light on the water, grey ships pass into the west." Annie Lennox
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2014-04-25, 6:45pm
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Senior Member
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Join Date: Jun 26, 2013
Location: Roanoke, Va
Posts: 432
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Thanks Elizabeth. I found him on facebook and left a message. He should have posted on his website he was going out of town. Oh well...
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~Trish
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