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Customer Service Kiosk -- Questions for LE vendors.

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  #61  
Old 2014-01-04, 6:49am
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if nothing else, this trainwreck of a thread has gotten GGglass more exposure. so your welcome.
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  #62  
Old 2014-01-04, 7:26am
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I recently ordered a rod of every colour she makes ...... Can't wait to use it after seeing these pics! And probably have to order more! Sigh!
Oh how cool!! I'd love to do that. Would you mind sharing about what it costs to order one of each?
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  #63  
Old 2014-01-04, 10:32am
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It's funny seeing this thread. I've recently been making loads of bellflowers with veiled cane that I got in the garage sale a couple of years ago. Not sure if they were Gail's or not, but I see some more colors that I'd love to have.
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  #64  
Old 2014-01-04, 10:40am
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Hi Gail! Just placed my order...well I THOUGHT I did. During checkout I didn't see the "pay by check" that you mentioned. Per our earlier convo I'll drop by for pickup tomorrow.

Since the order probably didn't complete itself, I'm sending it through your site email. This way I could add some more and/or regaliz accessories if I want
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Thanks

Duane
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  #65  
Old 2014-01-04, 11:06am
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Oh how cool!! I'd love to do that. Would you mind sharing about what it costs to order one of each?
No kidding!

I wish vendors would do this as a selection. One of each, or samples of everything.

Let us know how much, it'd save time. Just Paypal and a short note "one of each please!"
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  #66  
Old 2014-01-04, 11:50am
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No kidding!

I wish vendors would do this as a selection. One of each, or samples of everything.

Let us know how much, it'd save time. Just Paypal and a short note "one of each please!"
Hi Shardi--I'm sending a copy of a message I send to Angie09--I'm not sure if I make any sense...but it sort of explains how I've done it in the past. The problem is that I have a LOT of colors, plus a lot of new ones that aren't even on my site!!

--The person who just posted about the one of each kind of changed her order (to MORE), but the last person who did it wound up paying about $350(after a 15% discount) plus postage or UPS . My perspective on an order like that is that it is almost impossible to predict the final weight, but as long as I make sure the customer is getting more (much more!) than the normal weight per $, we will be good. If I weigh the whole thing (in groups of type of glass) and I feel that it should cost less, I would either add more glass, or offer a refund. If I find that I've added a lot more colors, and the weight is significantly higher than I expected, then I offer some sort of extra package. For example, I have a bunch of new colors that I haven't even listed on my site yet!

Hope this made some sense!!!!
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  #67  
Old 2014-01-04, 12:28pm
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It makes great sense! I'm recovering from Christmas and New Years at Disneyworld but I'd love to do this, including new colors if they're available towards Feb1st.
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  #68  
Old 2014-01-05, 3:20pm
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Crazy train arrived safely back at the station. Thanks fir the hospitality, fun and glass! I wanted to get so much more but I had a budget. Maybe next time I'll help you picking and packing the orders
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PS Adding a disclaimer (I guess thats what it should be called) In high school I ran track and three other team-mates and I were on the "B" mile relay team. We were given the nickname of "Crazy Train" back then. The "A" team was nicknamed Locomotion lol.
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Last edited by demcc2; 2014-01-06 at 5:44am. Reason: eta PS
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  #69  
Old 2014-01-08, 1:59am
HelenC HelenC is offline
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Talking Gail's customer service is fantastic.

Gail has just helped me put together a fantastic 7lb pack of her beautiful glass.
4lb of regular, 2 of duos and 1 of core duos.
Plus some frit and mica and dicro.
Freight is so much down to Aus so I decided to go whole hog and get it all at once.
Now I just have to wait for it to arrive.
Thanks again Gail.

Cheers
Helen
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  #70  
Old 2014-01-10, 2:56pm
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Gail, do you have your new silver rich & striking Multi cane up yet?


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  #71  
Old 2014-01-10, 3:15pm
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Uh oh..... I fear a new object of lust is on the way...
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  #72  
Old 2014-01-10, 3:38pm
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Gail, do you have your new silver rich & striking Multi cane up yet?


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Ummmm, no. (
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) (I don't have very much, and my shop is way behind) . Actually, I'm way, way behind on a bunch of new colors. But here's a tease:

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  #73  
Old 2014-01-10, 4:08pm
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Oh my.... teaser.

Karen
Volkano Exotik

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  #74  
Old 2014-01-10, 4:19pm
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AAAAHHHH!!!! OMG I LOVE it!!! I haven't had a chance to play. Whoa!!

Ok, sorry I put it out there, but, get on it woman!!
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  #75  
Old 2014-01-10, 4:25pm
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Holy cow! I need some of that.
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  #76  
Old 2014-01-11, 6:24am
beadtress38 beadtress38 is offline
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I wanted to buy some of Gail's veiled cane before...now I want to buy some even more! I see an order in my future. I have some of the frit and it is wonderful. If you are a self proclaimed frit whore like I am, you should most certainly buy some of her frit.
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  #77  
Old 2014-01-11, 6:34am
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AAAAHHHH!!!! OMG I LOVE it!!! I haven't had a chance to play. Whoa!!

Ok, sorry I put it out there, but, get on it woman!!
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Hey, Renee....what are you doing?! I thought I was the instigator.
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lol


Duane
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  #78  
Old 2014-01-11, 10:23am
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Ha ha Duane!
Poor Gail, she's getting it from both sides now!
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  #79  
Old 2014-01-12, 10:25pm
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But here's a tease:

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[/quote]

OOOHHH did I get a bit of that one??

My package is in New York now, that's the wrong side of the states.
I hope it gets closer before you have another polar weather thingy.
Come on USPS I want to play.
It's too hot here anyway, it's going to be 102 here on wed and Thurs.

Cheers
Helen
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  #80  
Old 2014-01-13, 11:40am
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WOW! Got my pkg a few days ago. Thank you so much Gail!! I love how this turned into a positive for you.
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& I love the new teaser pic! oh gee! more to add to my wish list.
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  #81  
Old 2014-01-13, 12:42pm
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I'll be making some tube beads, some bell flowers and hopefully some hollows with Gail's Glass (including some of the dark multi combo) in the next couple of days. I'll get pics up here as soon as they get out of the kiln.

Duane
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  #82  
Old 2014-01-13, 3:36pm
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I am in big trouble and I can only blame Istandalone/24/7!!! I spent some $$$$ at GG Glass today. LOL! I am local to Gail and had not been over to her shop in quite some time. This thread inspired me to schedule some time with her. I have been a COE 104 (exclusive) girl for years, but no more....no no! After reading all the hubbub on this thread I decided to take the COE 96 plunge! YUMMMO colors...so beautiful. I had always resisted touching her 96 cane. I did some major fondling today, and now I can't wait to start working with it!

I got to shop, and spend some quality time with Gail. Thank you for your time today Gail! One of the nicest people you would ever want to meet!
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  #83  
Old 2014-01-13, 4:06pm
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?.. I had always resisted touching her 96 cane. I did some major fondling today...
WAY too much porn on this thread. I thought the pictures were provocative, and now this...


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  #84  
Old 2014-01-13, 5:10pm
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WAY too much porn on this thread. I thought the pictures were provocative, and now this...


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Are you kidding me???? SO SEXY that I needed to smoked a cigarette when I left...and I don't even smoke!!!!
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  #85  
Old 2014-01-14, 1:19pm
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if nothing else i'm stoked for Gail that this thread turned into what it did.
and of course i've already stated that the OP was a mistake....i was thinking the veiled cane was tubing
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BUT...i see that silver/striking veiled cane and of course now i have to have some of that. so i'll be checking the website from time to time, can't wait to try that stuff!
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  #86  
Old 2014-01-15, 10:28am
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You'll love it! Gail is an amazing person and vender. Her veiled cane makes WONDERFUL bellflowers too. Unfortunately I don't currently have download and upload capability or I'd add pictures. My computer is having issues and I'm on an OLD laptop.
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if nothing else i'm stoked for Gail that this thread turned into what it did.
and of course i've already stated that the OP was a mistake....i was thinking the veiled cane was tubing
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BUT...i see that silver/striking veiled cane and of course now i have to have some of that. so i'll be checking the website from time to time, can't wait to try that stuff!
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  #87  
Old 2014-01-15, 10:58am
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Gail's glass is absolutely beautiful and she is a joy to do business with. If you haven't yet treated yourself to some of her glass I highly recommend you try some.
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  #88  
Old 2014-01-16, 5:24am
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oh i will!! as soon as i see that silver rich veiled cane up for sale
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  #89  
Old 2014-01-18, 5:05am
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My package is in Australia
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Not in my hands yet but it's on the same continent at least now.
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  #90  
Old 2014-01-18, 8:35pm
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I recently ordered a rod of every colour she makes ...... Can't wait to use it after seeing these pics! And probably have to order more! Sigh!
Amanda I'm on your heels!

I have been back and forth. Restock my opal yellow, ivory, and clear. Or jump into Spring with Gail's yummy glass.
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