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| Customer Service Kiosk -- Questions for LE vendors. |
2011-04-12, 8:36am
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Flame Dame
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Join Date: Aug 29, 2005
Location: The Lone Star State!
Posts: 341
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Feng Frit...where are you?
Feng Frit,
I purchased some boro frit several weeks ago and wanted to know when they were going to ship. I didn't hear from you, so I sent another email about a week ago. I still haven't heard from you. I know it takes a while to get frit from Europe, so I wasn't asking where my shipment was; I just wanted to be given a head's up as to when they were going to ship so I knew when to expect them.
Can you please respond here or answer my email?
Thanks,
Leah
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Leah Nelson
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Etsy ID: leahbeads
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2011-04-12, 11:10am
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Senior Member
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Join Date: Oct 16, 2005
Location: the Netherlands
Posts: 367
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Hi Leah,
I think Christina is in England at the Flame Off. It could be the reason she's not answered your email.
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2011-04-12, 11:16am
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Hobby Junkie
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Join Date: Dec 08, 2009
Location: Perkasie, PA
Posts: 1,967
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Leah -
When I ordered frit from her, it took the post about 3 weeks.
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Cori C-R
PS - This is what part of the alphabet would look like if Q and R were eliminated.
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2011-04-12, 12:45pm
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Flame Dame
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Join Date: Aug 29, 2005
Location: The Lone Star State!
Posts: 341
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Thanks for that information. I've been trying to contact her for three weeks. When I originally paid for my order I asked specifically for her to let me know when it shipped. I'm surprised she doesn't check her email or post that she's out of town on her site.
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Leah Nelson
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Etsy ID: leahbeads
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2011-04-12, 1:08pm
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Tonbodama Murrini maker
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Join Date: Jun 21, 2007
Location: the Netherlands
Posts: 1,004
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Just came back from the UK Sunday, Leah I already replied to your e-mail early this morning.
The information of my absence was and still is up on the website: "The store will be closed fdue to the Flame Off – UK from Tuesday 5 t/m Monday 11 April. Of course you can still place your order, however they will not be processed until Tuesday 12 April."
Leah, I checked your order, which you placed 13 days a goon the 30th of March. Which is a little under 2 weeks a go... However I do not see a message in the comment field nor did a receive a message after you placed your order requesting shipping notification.
As mentioned on the website shipping to the US can take quite some time, due to security matters from the US government.
And no I did not have the time to check my e-mails as I was attending the Flame Off and had mutliple tables at this event. Where I had no internet access.
Hope this information answers your questions if not please respond to my e-mail which I send earlier today.
Thank you
Christina
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Christina
Currently on a Knight Bullet and 2 oxycons and tanked oxy
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2011-04-12, 4:55pm
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Flame Dame
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Join Date: Aug 29, 2005
Location: The Lone Star State!
Posts: 341
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Hi Christina,
Thanks for responding here. Unfortunately, I haven't received any emails from you. I did include a message with my order and sent one again just the other day. I didn't expect you to respond while you were away and I didn't see on your website that you were gone.
Since I didn't get the email, can you tell me if my order was shipped and when? I'd appreciate it.
Leah
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Leah Nelson
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2011-04-12, 11:00pm
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Tonbodama Murrini maker
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Join Date: Jun 21, 2007
Location: the Netherlands
Posts: 1,004
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I will forward my e-mails and a copy of your order confirmation. Just so you know there was message included. You must have forgotten.
Your order was shipped on the 1st of April.
Please contact me by e-mail as I am not an active user on LE.
Thank you
Christina
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Christina
Currently on a Knight Bullet and 2 oxycons and tanked oxy
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2011-04-13, 4:46am
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Flame Dame
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Join Date: Aug 29, 2005
Location: The Lone Star State!
Posts: 341
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That's all I needed to know. Thank you.
Leah
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Leah Nelson
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2011-04-13, 1:02pm
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Ad astra per aspera
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Join Date: Jun 15, 2005
Location: Apache Junction AZ
Posts: 7,324
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Just an aside, the shipping gods seem to be in a good mood these days. I placed an order on 3/30, and got my goodies yesterday. Chrissy, your 96 COE murrini ROCK! More more more!!! (please, of course
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Karen Sherwood
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2011-04-19, 10:34pm
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Tonbodama Murrini maker
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Join Date: Jun 21, 2007
Location: the Netherlands
Posts: 1,004
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Quote:
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Just an aside, the shipping gods seem to be in a good mood these days. I placed an order on 3/30, and got my goodies yesterday. Chrissy, your 96 COE murrini ROCK! More more more!!! (please, of course
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Thank you Karen,
I would be happy to make more murrini in coe 96.
Drop me an e-mail with some color suggestions and I will mix them with my ideas.
Keep an eye out for my newsletter I will be having a sale again REALLY soon.
Thanks again,
Chrissy
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Christina
Currently on a Knight Bullet and 2 oxycons and tanked oxy
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