|
Tips, Techniques, and Questions -- Technical questions or tips |
2013-11-15, 5:12am
|
|
Senior Member
|
|
Join Date: May 27, 2007
Location: north suburbs of chicago
Posts: 177
|
|
Art in the Round???
Can anyone share experiences with this company? I ordered their coring tool, but have received no correspondence other than an autogenerated email. When I go to their site, the customer service ask a question page isn't functional. Now I'm a little concerned.
|
2013-11-15, 5:25am
|
Senior Member
|
|
Join Date: Sep 06, 2009
Location: South Hedland, Western Australia
Posts: 181
|
|
I have purchased from him and have also talked to him on the phone when I had trouble ordering. This was 3 years ago. He did take a long time sending me the stuff but he told me that it would take a long time because he wasnt able to keep up with the orders. Since then I needed further instructions, emailed him and he responded.
|
2013-11-15, 5:35am
|
|
Senior Member
|
|
Join Date: Jul 19, 2011
Location: New Orleans, LA
Posts: 624
|
|
I have ordered from him with no problems at all. I would give him a call. Very nice guy.
__________________
Autumn To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
|
2013-11-15, 9:16am
|
Senior Member
|
|
Join Date: Jan 05, 2007
Posts: 347
|
|
Quote:
Originally Posted by lillianw
Can anyone share experiences with this company? I ordered their coring tool, but have received no correspondence other than an autogenerated email. When I go to their site, the customer service ask a question page isn't functional. Now I'm a little concerned.
|
Hi Lillian,
I just called you at the number you gave when you ordered. Sorry the support system does seem to be down today. I'm looking into it. For now you can email me or call me at the number I left on your voicemail. my email is just dave at the name of my company -> com or PM me here. You'll find lots of posts about me and my tools here on LE:
www.lampworketc.com/forums/showthread.php?t=98334
That one is about the Impress, originally posted in the Sale Rack forum, and later moved to this forum. The tool was originally named Xpress, later changed to Impress. That thread has 112,765 views and 944 replies, most of them from happy customers. I have customers in 30 countries, and have sold well over 1,500 Impress tools to date. None have been returned due to dissatisfaction. I also make and sell the BeaDreamer tools, and many thousands of them are out there worldwide as well. I assure you I am for real.
I'll keep trying to contact you to address any concerns you have about your order.
Regards,
Dave
__________________
To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
|
2013-11-15, 5:21pm
|
Senior Member
|
|
Join Date: Jan 05, 2007
Posts: 347
|
|
I just want to clear up any possible misunderstanding here... This order was placed on November 13th 2013. The package has now been shipped, on November 15th.
The support link now works on the website.
Dave
__________________
To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts. To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
|
2013-11-15, 9:26pm
|
|
Glass-aholic
|
|
Join Date: Mar 21, 2007
Location: CT, tolland CT
Posts: 4,332
|
|
Dave is an awesome guy with great products! I've been using his reamers along with many others for years! My first beadreamer lasted me about 3500 beads! Really great.
__________________
Minor 10lpm Oxy-Con + HH on Propylene . . . . . .
To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts. . To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts. hand dyed silk ribbons in many colors!
WASHERS & TOPPERS - layering components for interchangeable glass topper and to use in other jewelry/metalwork.:
|
2013-11-15, 10:15pm
|
Senior Member
|
|
Join Date: Jul 16, 2005
Location: Jackson, MI
Posts: 396
|
|
I'd say this order was expedited with great service! I own two of Dave's coring tools, and got great service then, too. I liked the first tool so well that I ordered another one for a "backup" but I haven't needed it after coring hundreds of beads.
|
2013-11-16, 7:59am
|
|
Peerless Thread Killer
|
|
Join Date: Jul 20, 2007
Location: Mt. Chokula
Posts: 1,148
|
|
I've ordered tools from Dave and he's been great, for what it's worth.
__________________
Check out my Etsy shop: To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
|
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
All times are GMT -7. The time now is 7:17pm.
|