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Customer Service Kiosk -- Questions for LE vendors. |
2009-12-01, 7:30pm
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Senior Member
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Join Date: Nov 22, 2009
Location: Wisconsin
Posts: 132
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Cgbeads bead rollers
I posted this in the Family Room and then realized that I should have posted it here.
Kudos goes out to Donna from Cgbeads! I am a mom of a teenage boy who does lampworking. I made an inquiry on LE as to what bead presses I should buy my son for Christmas and two LE members suggested that I look into Donna's bead rollers (Thanks myrdlebp and BeadBlossoms). I ended up ordering three (I really wanted a fourth (disk spacer) but couldn't swing it.) of Donna's bead rollers. The entire ordering experience was amazing. Donna was extremely prompt in responding to my pm questions. I received the bead rollers in the mail today. Not only is her customer service top notch, but her packaging job was out of this world. Donna obviously cares about her customers. I just wanted to let everyone know what a positive experience that I had. Thanks Donna!!!!
Gail in Wisconsin
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2009-12-01, 7:37pm
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Dichro Addict
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Join Date: Sep 04, 2005
Location: Dallas, Texas
Posts: 2,688
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Donna is the nicest person ever! And her beadrollers are superb! I don't even use presses any longer. To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
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Lenora
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2009-12-01, 7:52pm
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I speak Murrini!
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Join Date: Oct 12, 2006
Location: In a Glass House, CA
Posts: 9,170
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Donna is DA BOMB! Your son is gonna love these! Please encourage him to show his work here if you can!
De
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~DeAnne~
I've got a murrini for that,'ya know! To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
"Only a fool rushes to his own demise..." ~Zorro
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2009-12-01, 8:43pm
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Fiddle-dee-dee!
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Join Date: Jul 05, 2006
Location: Texas
Posts: 486
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I am in love with my new bead roller from Donna! You are right about her amazing product and packaging! She's terrific!!!! To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts. I can't wait to see his work using his new bead roller.
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Kate Kelly
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2009-12-01, 9:12pm
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Queen Bee
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Join Date: Oct 26, 2008
Location: Ellington, CT
Posts: 1,253
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I am so glad I could help! Your son is going to LOVE them!!!! Donna is the greatest, and always around to help and encourage. She is a real asset to the lampworking community!
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2009-12-01, 9:29pm
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Creatrixie
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Join Date: Mar 20, 2008
Location: St.Thomas, Ontario, Canada
Posts: 2,575
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I agree that Donna is super-friendly and her cgbeadrollers are a super product! I can't wait to explore mine this january when I get back on the torch... To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
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~Mary
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To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts. There's always something new to learn! To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts. COE 104
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2009-12-02, 2:49am
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Knob Creek Glass
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Join Date: Aug 12, 2005
Location: Indianapolis
Posts: 994
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Donna, and her beadrollers, are the best!!
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2009-12-02, 5:17am
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Senior Member
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Join Date: Jul 06, 2006
Location: TN
Posts: 227
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I agree with everyone! It is especially nice to get a personal email from Donna thanking you for the purchase!
Shirley
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2009-12-02, 1:27pm
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Senior Member
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Join Date: Aug 28, 2005
Location: Sanger, Tx
Posts: 3,552
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Wow, very sweet of you guys, but the real reason is that my kids are grown and I have no life..... lol
Thank you all for the kind words, my heart is 10 degrees warmer because of them.
-D
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2009-12-02, 1:47pm
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I need more boro stuff
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Join Date: May 10, 2007
Location: Sydney, Australia
Posts: 1,672
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I can't wait to get my first beadroller, Donna. I bought it from Kerry.
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Yunita
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2009-12-02, 2:55pm
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Queen Bee
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Join Date: Oct 26, 2008
Location: Ellington, CT
Posts: 1,253
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My kids are grown, and I have no life either..............maybe I need to invent something too.....!
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To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts. Vintage & Contemporary Beads, Findings, Chains, Trinity Brass, Vintaj, Bead Tubing, Bobbins
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2009-12-02, 3:38pm
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SierraCatz
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Join Date: Apr 21, 2008
Location: Cameron Park, CA in the Sierra Nevada Foothills
Posts: 1,305
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Love all my bead rollers - we now have a group of us close by that own a few and we trade around..hard to let them out of our hands though and so we are ending up purchasing our own...nice to try out a variety though! Great product & great service.
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Barbara -
"Women & cats will do as they please, & men & dogs should relax & get used to the idea!" Unknown
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2009-12-02, 6:51pm
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Dangerous Woman
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Join Date: Nov 21, 2005
Location: Southcentral PA
Posts: 5,018
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I ordered my 2nd a couple of days ago. I really want about 5 more!!
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Nancy
May your torch burn brightly and your oxy never run out. - Karen Hardy
On a Cheetah with a hurricane Still have my Lynx as a back up.
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2009-12-02, 7:54pm
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Senior Member
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Join Date: Sep 29, 2009
Location: SoCal
Posts: 417
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Thanks again! I have 2 on my Christmas list and gave my husband the links to them.. LOL
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2009-12-02, 8:17pm
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Lampworkaholic!
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Join Date: Apr 22, 2008
Location: Cornelius, NC - because weather
Posts: 5,158
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Donna rocks! Happy dance!
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"And all will turn to silver glass, a light on the water, grey ships pass into the west." Annie Lennox
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2009-12-05, 7:48pm
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Anyone need some spacers?
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Join Date: Oct 08, 2005
Location: Pennfield, MI
Posts: 3,060
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Donna is the quickest person from a business to ever get back to me on several occasions. Our Michigan group did a bulk buy and the service was out of this world. Her response to my email questions have been so quick I swear she is sitting there just waiting for my questions. We ordered about 18 rollers and they came quick and beautifully wrapped. We can't wait to make another big order To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
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2009-12-06, 5:28pm
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Senior Member
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Join Date: Jan 07, 2007
Location: High Point, NC
Posts: 1,402
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The mailman delivered a package for my DH that was from Donna. I am getting another beadroller for Christmas! I have the best DH ever!
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♥.·:*¨¨*:·.♥.·: Bethany :·.♥.·:*¨¨*:·.♥
When a child is born... so is a grandmother
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2009-12-06, 6:23pm
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Senior Member
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Join Date: Aug 28, 2005
Location: Sanger, Tx
Posts: 3,552
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Quote:
The mailman delivered a package for my DH that was from Donna. I am getting another beadroller for Christmas! I have the best DH ever!
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No fair peeking. Not even at the labels. Shame on you...
(ok, maybe just a small peek at the label)
Thanks everyone for your kind words, makes it all worth while to me.
-D
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2009-12-06, 8:21pm
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Just Me
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Join Date: Jul 05, 2008
Location: Perth, Western Australia
Posts: 113
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I received my package with my new bead rollers about 2 weeks ago.... I have only just got to try them last night! OMG I am soooo havin more!!!!! They are the best! And Donna has EXCELLENT customer service! PS... I made skinny bicones and they are nearly perfect!!!! (doin the happy dance!!!) To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
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Darcy
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Remember it's already tomorrow in Australia! To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
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2009-12-07, 8:34pm
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Senior Member
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Join Date: Jul 21, 2005
Posts: 1,897
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Donna is a GEM To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts. !!!
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Ofilia Cinta
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2009-12-07, 8:48pm
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Present tense
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Join Date: Mar 21, 2006
Location: NW AR
Posts: 956
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DH did a little holiday shopping with Donna and the bead rollers arrived last week, so I got to try them out over the weekend. All I can say is that I'm hooked! They're awesome for easily getting a matched pair of beads! To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
Saving pennies for more! To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
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Tiffany
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To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts. - non-glassy de-stash (shoes, books, yarn, Coach)
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2009-12-07, 10:02pm
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Sorry for party rockin'
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Join Date: Oct 06, 2005
Location: Lewisville, TX
Posts: 3,456
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I LOVE my beadrollers . . . I don't even know which one is my favorite!
For me, they're incredible for helping me maintain consistent bead sizes.
OK, maybe the chunky tapered disk is my favorite To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
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Ginny To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
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2009-12-07, 11:15pm
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I speak Murrini!
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Join Date: Oct 12, 2006
Location: In a Glass House, CA
Posts: 9,170
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Well, I just got notice that my two are on their way...can hardly WAIT!!! I've got Disc(oh!) fever!!! To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
De
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~DeAnne~
I've got a murrini for that,'ya know! To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
"Only a fool rushes to his own demise..." ~Zorro
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2009-12-08, 10:50am
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Know-it-all Megalomaniac
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Join Date: Oct 22, 2005
Location: Californication
Posts: 6,282
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Quote:
Donna is a GEM To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts. !!!
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Naw. She's just an evil tool enabler. There should be a 12 step program for
her bead rollers. Just when I think I have enough, she makes another one
and she PULLS ME RIGHT BACK IN. To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts..
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Copyright holder on round beads
Get your copy of the new Lampwork Etc. Tutorials and Tips Book
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2009-12-08, 10:55am
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Queen Bee
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Join Date: Oct 26, 2008
Location: Ellington, CT
Posts: 1,253
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Quote:
Naw. She's just an evil tool enabler. There should be a 12 step program for
her bead rollers. Just when I think I have enough, she makes another one
and she PULLS ME RIGHT BACK IN. To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts. .
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Hehe.....maybe we need a 12 step program........like buy a beadroller once a month for 12 months........that would be an awesome 12 step program!!! Rinse and repeat.
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2009-12-08, 1:10pm
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Senior Member
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Join Date: Aug 28, 2005
Location: Sanger, Tx
Posts: 3,552
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you guys are too funny. I'll have to say, I like the 12 step program. <grinning>
-D
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2009-12-08, 5:33pm
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Senior Member
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Join Date: Sep 09, 2005
Location: Merritt Island, Florida
Posts: 127
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I gave myself 3 beadrollers for Christmas. I could not think of anything else that I wanted but these bead rollers. I already have one and I love it. Donna's service was amazing, when she noticed a discrepancy with what I wrote her and what I ordered she was quick to make sure she was not sending the wrong thing (she was right and I wrote something down wrong). So that is extreme customer service. I am traveling with work and I know these are waiting for me when I get home. I can't wait!!! Thanks Donna for such a great product!
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2009-12-14, 2:08pm
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Senior Member
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Join Date: Sep 09, 2005
Location: Merritt Island, Florida
Posts: 127
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Once again Donna has outdone herself. I ordered 3 bead rollers (Merry Christmas to me!) and they arrived within 2 days, wow. Then I decided that I wanted a larger round bead roller (I did not use it yet) and I asked Donna abbout switching it. While mine is being shipped back to her today I just got a UPS notification and my new one is being shipped out. She was answering emails on Saturday and Sunday (Donna, you should rest too) and she really understand extreme customer service. I cannot wait to play with my beadrollers. Now I have 4, I am so lucky!!!!
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2009-12-14, 2:43pm
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drinks pickle juice
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Join Date: Jun 09, 2008
Location: Linden, Michigan
Posts: 230
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I have to agree with everyone here, Donna is fantastic! I just ordered my third bead roller today (an early christmas present to me!) and can't wait to get it. What is great it that I know from previous experiances and the experiances of others here, that my tool will be amazing and the service top notch.
*eagerly awaiting new tool!*
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~Gina~
Blind Monkey Designs
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2009-12-14, 3:33pm
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I speak Murrini!
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Join Date: Oct 12, 2006
Location: In a Glass House, CA
Posts: 9,170
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Donna is TOPS! To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts. I just received my new Beadrollers and can't wait to make discs! It's my absolute FAVORITE shape! And very easy to use, too...
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~DeAnne~
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"Only a fool rushes to his own demise..." ~Zorro
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