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Customer Service Kiosk -- Questions for LE vendors.

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  #1  
Old 2007-04-14, 8:38am
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Default Source for System 96 rods needed

Hello! Can you all tell me where you buy your Uroboros System 96 rods from?
Thanks so much!!!
Kelly


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Just an update for everyone. I ended up ordering from Olympic Color Rods. The customer service was wonderful. I ordered a bundle of every System 96 color, and a few others they carried. I really don't think I can ever remember receiving a glass order packed that well! They are vendors who definately left a great first impression.
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Last edited by KellyD; 2007-04-25 at 11:21am. Reason: Update
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Old 2007-04-14, 8:41am
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Quote:
Hello! Can you all tell me where you buy your Uroboros System 96 rods from?
Thanks so much!!!
Kelly
And maybe someplace with a decent discount for larger orders.....
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Old 2007-04-14, 9:40am
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I have had good experience with Kalera from Bridgetown Glass. Also Arrowsprings and Olympic Color Rod has specials and a repeat customer discount program.
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Old 2007-04-14, 10:03am
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For quantity discounts, I like Arrow Springs. They run sales occasionally so you can get the 30 lb. pricing. Keep an eye out on their monthly flyers.
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Old 2007-04-14, 11:13am
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Thanks so much to both of you.
I'm off to place an order now
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Old 2007-04-14, 12:07pm
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Jamey at
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also has Uroboros.
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Old 2007-04-16, 7:53pm
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Bridgetown Glass has the best customer service of anyone around.
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Discounts don't always add up to savings when dealing with poor employee's help and communication.
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Old 2007-04-16, 7:57pm
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you could also PM Glassgoodies here on LE. She has ordered glass for a bulk buy and she may be able to add a person.
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Old 2007-04-17, 9:56am
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Quote:
Bridgetown Glass has the best customer service of anyone around.
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Discounts don't always add up to savings when dealing with poor employee's help and communication.
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Ya know, I agree with you on the customer service, but I can't see paying $40 a pound for clear glass. Boro glass or boutique glass yes, but not clear I don't care what the COE is.
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Old 2007-04-17, 1:18pm
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$40/lb for clear Uroboros is crazy! I get mine from Howaco Glass. Good prices, great shipping, great glass, etc. Arrow Springs is often out of stock of the Uroboros and they never seem to know when they'll be getting more -- they too are a great place to get it, if they have it.

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Old 2007-04-17, 2:27pm
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Arrow Springs only orders like once a year from what I hear, that's why their frequently out and don't "know" when their getting more
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Old 2007-04-18, 4:04am
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Spiral Dance sells white and clear - great service and communication too!
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Old 2007-04-18, 9:44am
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Hey Charlotte!
Thanks for all of your help
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I love spiral dance....that's where I ordered my first supply of 96, but now I see she doesn't carry the colors anymore
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Olympic Color Rods sent me a note right after I order and shipped everything the next day. I'm all the way on the other coast though, so hopefully I'll get them tomorrow.
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Old 2007-04-18, 3:38pm
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Thanks Kelly
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I will try Olympic and see how it goes! Thanks for the info.
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Old 2007-04-25, 11:22am
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Charlotte....Your welcome! I put an update of my vendor experience with them on my original post
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