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Customer Service Kiosk -- Questions for LE vendors. |
2007-09-17, 7:48am
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what housework?
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Join Date: Mar 17, 2007
Posts: 112
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what's with Frantz?
I've been trying to get on the Frantz site all weekend and today to order and nada. I can't get on. Is it just me?
LMK,
shelley
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2007-09-17, 7:51am
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Senior Member
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Join Date: May 23, 2006
Posts: 5,540
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I think I read somewhere that they were having trouble with the site. I can't remember the post though.
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Cynthia
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2007-09-17, 9:18am
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koregon
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Join Date: Jun 09, 2005
Location: Reedsport, Oregon
Posts: 21,570
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I never order off their website, as it seems to have to many problems
west coast time they aren't open yet today....its not even ten here on the west coast.
try calling them in about forty five min.
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2007-09-17, 1:07pm
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SSDD... go ahead, ask me!
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Join Date: Dec 12, 2006
Location: Houston, TX
Posts: 2,287
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I thought I read previously that they were moving 5 hard drives. They may have come into some problems and were not ready to load content onto the server as quickly as they had anticipated. I'm sure you could call them with an order.
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2007-09-20, 10:57am
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Senior Member
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Join Date: Sep 06, 2005
Location: Shelton Washtington
Posts: 3,256
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Website at 99%
Our website is up but our customization will take a few days which allows you to use decimals or fractions of a pound. You can place an order and put a note that says you only want 1/4 pound instead of the 1 lb the computer allows. This problem should be fixed within a day or so?
We are working on a new website, user friendly, most difference are ok or great, a few bad, but not for you....for us...more work...for you easy and that works for us.
mike frantz
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Mike's phone: 800.839.6712 ext 206
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2007-09-20, 1:20pm
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Senior Member
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Join Date: Jul 18, 2006
Location: Brisbane, Australia
Posts: 1,528
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Boy, Mike, bet you are sick of computers by now!
Kym
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2007-09-21, 11:56am
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Glass Addict
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Join Date: Oct 15, 2006
Location: Decatur, AL
Posts: 386
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I can get in. But I when I click on something it sits there, and sits there, and sits there, and...well...I guess you get the idea.
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2007-09-23, 9:22am
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Senior Member
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Join Date: Oct 14, 2006
Location: FL
Posts: 224
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getting "gateway timeout" message...
Still unable to log onto Frantz. Bummer Mike...and I had my credit card burning a hole.... To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts. Hope you get it fixed soon. Best wishes!
Pam
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2007-09-23, 6:23pm
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Cherine Perrin Glass
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Join Date: Sep 01, 2005
Location: Knoxville, TN
Posts: 2,045
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Not working for me either. Damn.
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~ Cherine ~
My Etsy shop: https:// To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts. face="Verdana">Facebook: https://www.facebook.com/CherinePerrinLampwork/
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2007-09-24, 9:50am
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Senior Member
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Join Date: Sep 06, 2005
Location: Shelton Washtington
Posts: 3,256
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Computers UP computers DOWN
As of this moment on Monday, we have our computers running and our website is up as well. I keep my fingers crossed!
mike frantz
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Mike's phone: 800.839.6712 ext 206
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2007-09-25, 2:34pm
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Senior Member
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Join Date: Jul 18, 2006
Location: Brisbane, Australia
Posts: 1,528
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That would still be a 'no' from me. Can't get in. I can get into the Torch but not to the website. Damn it.
Kym
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2007-09-25, 5:32pm
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Senior Member
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Join Date: Sep 06, 2005
Location: Shelton Washtington
Posts: 3,256
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Computers, Websites, Contests and Murano Tours
We are still having problems with our website (webbite). We are still working on a new website. Our computers seem to work ok for taking orders and printing invoices, but as soon as we enable our website we have problems....so until we get a new website or until the webmasters (webbastards) fix our problem we will be turning off our website from 8AM til 4:30PMMonday thru Friday. For those of you on the East Coast our website would be up (your time) from 7:30PM until 11:00AM. Our website would be enabled all weekend.
I apologize for this problem, but there is nothing else we can do while we are fixing that which sucks and waiting for our new user friendly website which should be up soon!
As far as those who submitted names for two of the new 9 colors, the winners will be picked soon.............drum roll please.
"Seven Days In Murano" Is anybody interested in going to Murano?
I am putting together a trip, and weekly tours. If you want more information just send me an email to To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts. and when I have dates and facts I will send them off to you.
thanks
mike frantz
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Mike's phone: 800.839.6712 ext 206
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