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Tips, Techniques, and Questions -- Technical questions or tips

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  #1  
Old 2013-10-06, 9:32pm
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Default Need service on UO machine

Can someone else service his machines?

Thanks.
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  #2  
Old 2013-10-07, 9:25am
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check out www.moreoxy.com (same machines as uo) they sell rebuild kits that include a new sieve bed, new compressor and filters.
idk what the issue is with yours, but it's worth a shot.
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  #3  
Old 2013-10-07, 10:57am
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Depends on the warranty. Have you tried to contact them?
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  #4  
Old 2013-10-07, 12:29pm
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he's asking for service, not warranty work so i assume he just needs parts and labor...but shipping these things is a pain in the ass. i'd call either uo or xo2 and see if they can talk you through diagnosing the issue on the phone.
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  #5  
Old 2013-10-07, 8:34pm
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Thanks!

Yes I've tried email, telephone and PM's here. I bought it in 2010.

Kimberly (kbinskter) pointed me in direction of a new filter, (where to buy one) but then talking to hubby, he doesn't think that's it.

It doesn't produce a steady stream. We even ran it for a bit without a filter just to see.

So I'm using tanked for now. Some good suggestions here.
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Old 2013-10-09, 2:38pm
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Sheri I could have written this exact thread. I'm having trouble to. Mine was over heating. I've ordered a new filter that will be here tomorrow, we'll see though.
In the meantime I'm back to tanked oxygen. Boy, I forgot how much better my silver glass reacts to the tanked. I may go back to tanked though it will cost me more in the long run.
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Old 2013-10-10, 9:16am
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Whatever you do, don't send it back to Jack.
I did that and now I've decided he can just keep my machine. Maybe he can fix it send to someone else who's been waiting a damned year for their machine to get produced.
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Old 2013-10-10, 10:28am
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I was just about to post your experience here for people to know
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Old 2013-10-10, 12:57pm
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Oh my goodness... I don't understand how people can keep sending him money with all of these threads going on. =(
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  #10  
Old 2013-10-11, 4:26pm
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Well, when I bought mine, I didn't buy it from him. Ed Hoy had it in stock. I also didn't know about the "issues".

No way would I send it to him after reading everything here. It's a shame.
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Old 2013-10-13, 9:15am
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Sorry to hijack your thread, Sheri. I am also curious about getting my UO machine fixed.

My story is somewhat similar to the ones I have read in the past threads and recent facebook post so I won't fully get into it and waste time. Thank goodness I still have my M15, I feel so bad for everyone that has gone through the same thing but have no unit and have lost extra money.

Long story short, I was told I need a new sieve. I want this sucker fixed. I'm ready to let my husband open up it up in order for this to happen. I don't care if it voids the warranty, in my eyes the warranty is no longer valid. It will not be going back to him for repair of any kind, ever.


istandalone, I am so glad that you posted this link. We will be contacting them very soon. Thank you!

Quote:
Originally Posted by istandalone24/7 View Post
check out www.moreoxy.com (same machines as uo) they sell rebuild kits that include a new sieve bed, new compressor and filters.
idk what the issue is with yours, but it's worth a shot.
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Last edited by Janel Dudley; 2013-10-13 at 9:17am. Reason: -
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  #12  
Old 2013-10-13, 9:18am
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glad i could have helped
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