wow. Seriously? I wonder why. Kathy was always very helpful in the past, I admit Frantz ignores when I've inquired before. I know he's seen this thread, he had to have to check on his new mandrel thread, and if not, he will, and he will ignore I'm sure.
It says right in their logo and at the top of every page.
"Dedicated to producing the highest quality 104 COE compatible hand pulled glass rods."
Obviously not anymore?
Their frustration, as you said, is because they are melting so many colors, just stop and concentrate on stock colors
Then if you end up with a mismelt, it is a limited. Like when they started.