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Website help and critique -- Get assistance with your website.

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  #1  
Old 2011-05-04, 4:27pm
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covergirlbeads covergirlbeads is offline
Covergirlbeads
 
Join Date: Nov 20, 2006
Location: Alvin, Texas
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Default Website Store Missing Need Help

I had someone email me that they were double charged on their credit card about a month ago. I went to my www.covergirlbeads.com website. When I clicked on my "Covergirlbeads Webstore Link, something came up like a virus was in it, then it gave me a http 500 error.

My son ran 4-5 virus scans and clean ups. Nothing. My son, Josh, got on FAQ's on Zencart and said it was probably a Yahoo problem.

I called Yahoo technical service and they walked me through some stuff to see if they could pin point a problem. They said it may be php problems and I would need to hire someone to fix it.

My store is set up through zencart. Josh did it for me. I wonder if anyone has had this problem and could offer suggestions on how I may fix it. I hate to lose all the information, plus all the time consuming hours spent to get it going.

Any help or suggestions would be greatly appreciated.
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  #2  
Old 2011-05-26, 4:22am
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Leanne Leanne is offline
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I clicked on your link and it came up fine for me?????
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  #3  
Old 2011-05-26, 5:51am
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Lizzydee Lizzydee is offline
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ditto...came up fine
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Old 2011-05-26, 10:03am
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I don't see a link to the store. Post what the URL is and I'll be more than happy to take a look. That's the sort of thing I do for a living...
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  #5  
Old 2011-05-26, 6:20pm
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covergirlbeads covergirlbeads is offline
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I had taken the link off to the store thinking people would be frustrated clicking on it. So now I put it back.

When you pull up www.covergirlbeads.com, my front page comes up. The problelm is the link to the web store. It is: www.covergirlbeads.com/store

I appreciate any advice offered.
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Old 2011-05-26, 7:33pm
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I'm getting the internal server error as well.

Have you tried reinstalling the cart software? A lot of times things like this are a result of a single corrupted file.
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  #7  
Old 2011-05-26, 9:33pm
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zen-mom zen-mom is offline
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If you can, I would contact Janelle Zorko-Schultz
http://pigeonpointglass.com/

She's a member here and merged two of my websites and did a ton of work for me. She set me up with ZenCart... I know her price was more than fair (I honestly think she should have charged me more). Anyway, she's super nice and knows her stuff.
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