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| Tips, Techniques, and Questions -- Technical questions or tips |
2008-03-26, 2:41pm
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Bathroom Lurker
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Join Date: Aug 07, 2006
Location: Long Island, NY
Posts: 175
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What does the RELAY look like in a chili pepper?
Ok, the dreaded kiln problems started for me last week. I called orton then they sent me to JenKen. I was told I needed the relay. I paid for it and got the package today. No instructions. Not sure if I got the right part.
What does the relay look like???
I got the coil looking thing to replace inside the kiln which is covered by a glass tube. It was a pain in the butt to change.
Anyway, I revved up the kiln, got to 300 and then it pooped out and the light stopped clicking and temps just plummeted - same problem I had before. I tried calling them again and the phone just rang and rang. Come to realize they leave at 4pm!!! It was 4:10 when I called. DARN!!!
To make a long story short, did I get the correct part - relay - or did they send me the element? Thanks.
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Cynthia
"Ignoranus (n): A person who's both stupid and an a**hole."
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2008-03-26, 6:40pm
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sunscreen me baby
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Join Date: Jun 05, 2005
Location: Exeter, NH
Posts: 17,496
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Yes, that is the relay. It is a PITA to install. I remember it vividly...
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2008-03-26, 8:01pm
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Gentleman of Leisure
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Join Date: Jun 10, 2005
Location: A Little Bit West of Yosemite Valley
Posts: 5,200
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Problem is probably not relay.....
Check all wiring connections including thermocouple.
Is program still running in controller and is it correct...
Dale
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2008-03-26, 8:07pm
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Bathroom Lurker
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Join Date: Aug 07, 2006
Location: Long Island, NY
Posts: 175
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Thanks Susan. I figured you'd know 
Dale, the kiln was still programmed after I installed the relay. I didn't really look at the settings as I punched through them so I don't know if anything changed. I'll have to check tomorrow.
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Cynthia
"Ignoranus (n): A person who's both stupid and an a**hole."
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2008-03-26, 8:42pm
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To Bead Or Not To Bead
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Join Date: Jun 15, 2005
Location: Livonia, Michigan
Posts: 2,089
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I replaced the relay on my Jen Ken a couple of years ago. It was very simple to do. The customer service people at Jen Ken are very helpful. They emailed me a picture of where the relay should go plus talked to me over the phone while installing it.
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2008-03-27, 10:09am
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Senior Member
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Join Date: Jul 15, 2005
Location: Eastern West Virginia
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If you got a coil that goes inside the glass tube, I think what you got is the heating element. The relay is a small black plastic piece with 4 metal "prongs" on it that goes inside the controller box outside the kiln and has a label on the side that reads "Potter and Brumfield T9AP1D52-12". I've replaced both my element and my relay in the past year and now try and keep a spare of each on hand. Some people have had luck finding the relays locally, but I had to order directly from Jen-Ken. I've got written directions that Jen-Ken sent me with the relays for how to replace them if you need them.
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2008-03-27, 3:49pm
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Bathroom Lurker
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Thanks. I had some down time at work today and called JenKen. They sent me the heating element and not the relay. They're crediting me the difference and sending me the relay. I hope that I can be torching again by the weekend.
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Cynthia
"Ignoranus (n): A person who's both stupid and an a**hole."
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2008-03-27, 5:06pm
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KILN BUILDIN FOOL
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Join Date: Jun 14, 2005
Location: OREGON COAST
Posts: 1,738
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if your kiln heated up with the new element its not the relay,sounds like the element is out again.
Mike
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2008-03-27, 5:17pm
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Join Date: Sep 08, 2005
Location: Mt. Pleasant, South Carolina
Posts: 1,323
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When the relay went out in my Chili Pepper, it would start to heat and then quit. New relay fixed it.
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Judi
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2008-03-29, 2:23pm
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sunscreen me baby
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Join Date: Jun 05, 2005
Location: Exeter, NH
Posts: 17,496
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losing one's mind is a scary thing.... sorry 
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