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| Customer Service Kiosk -- Questions for LE vendors. |
2008-06-27, 10:09am
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Smooches!
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Join Date: Jun 17, 2006
Location: 4,993 miles SE of Dutch Harbor
Posts: 4,362
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Malcom at Artco Rocks!
Malcom, you're da bomb! I ordered the entire set of Japanese petal pushers from him just 2 days ago, and it already got here!!! WoopWoop! I can't wait to play with them this weekend!
Thank you!
Miss Kate
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cocktail napkins available at:
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Now running my Cheetah on 2 Regalia's - pure heaven!
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2008-06-27, 11:48am
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Senior Member
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Join Date: May 04, 2007
Location: San Jose, CA
Posts: 1,212
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Thanks. We aim to please!
Malcolm
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ARTCO
Artist's Reliable Tool Company
Website:
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Email:
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Phone:+1.408.288.7978
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2008-06-28, 7:48pm
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Sheila
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Join Date: Nov 27, 2005
Posts: 1,393
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I'll second that! I got mine today too, two days after I ordered them. Thanks Malcolm!
There wasn't a handle with them. Should there have been, or do I have to buy that separately?
ETA: I just looked and the handle is separate. Guess I should have looked closer! They fit in the handle of my bead reamer, so I'll just use that.
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2008-07-01, 8:53pm
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Bead Imp
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Join Date: Jun 23, 2005
Location: Under a Little Rock
Posts: 1,132
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I'll have to third that!! I ordered an optic mold from him late Friday afternoon and it came in the mail Monday! Wow! What fast service! Thank you so much, Malcom! I'll be ordering from you again!
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Vicki
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2008-07-01, 9:04pm
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Cancer SUCKS!
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Join Date: Oct 23, 2005
Location: Minnesota
Posts: 5,083
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whats a japanese petal pusher?
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Deb in MN
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2008-07-01, 10:26pm
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Senior Member
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Join Date: May 04, 2007
Location: San Jose, CA
Posts: 1,212
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Quote:
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whats a japanese petal pusher?
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Our name for the "3D Flower Drawing Rod":
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My son came up with the name .... "it's for pushing the flower petals, right?" To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
Malcolm
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ARTCO
Artist's Reliable Tool Company
Website:
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Email:
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Phone:+1.408.288.7978
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2008-10-23, 5:33am
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Smooches!
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Join Date: Jun 17, 2006
Location: 4,993 miles SE of Dutch Harbor
Posts: 4,362
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Well, once again ordered some stuff from Malcom. It was on Saturday. Wednesday - I had my stuff! Malcom - you Rock!!
Thanks for the great service!
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cocktail napkins available at:
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Now running my Cheetah on 2 Regalia's - pure heaven!
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2009-12-14, 10:16am
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Member
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Join Date: Nov 23, 2009
Location: WV
Posts: 48
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ArtcoInc promptness
I ordered a Bobcat Friday or Saturday and got it today, Monday.
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Promptness in shipping items has a large impact on repeat business. I appreciate it and I'll be back. I should also add that the packing was bulletproof.....Thanks Malcolm,
David
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2009-12-14, 9:09pm
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Storm Queen
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Join Date: Aug 30, 2005
Location: SQUIDVILLE
Posts: 8,816
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I had to have those when I saw them and have yet to use them. Maybe we need a thread where people show what they did with them.
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2009-12-29, 7:21pm
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Ambivitreous
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Join Date: Apr 03, 2009
Location: Rochester, New York
Posts: 741
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Ditto Malcolm. The Xmas order arrived quickly and everything was perfect. DW loves the tweezers.
Many thanks!
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Phil from Rochester
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Rockin' 2 Nortel Red Maxes with Mega Minor topfires on natural gas & 6 EX-15s with my glass accomplice Lisa F-R
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2009-12-30, 6:38am
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Senior Member
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Join Date: Jul 21, 2005
Posts: 1,897
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I'll agree with all of you! Malcolm is most professional, prompt AND super personalized service giving one the feeling, he is there for you
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. Been a pleasure getting to know we have such great folks out there supporting our addictions.... I mean artistic needs
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.
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Ofilia Cinta
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2009-12-30, 10:49am
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Senior Member
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Join Date: May 04, 2007
Location: San Jose, CA
Posts: 1,212
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Thank you all for the very kind words
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Malcolm
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ARTCO
Artist's Reliable Tool Company
Website:
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Email:
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Phone:+1.408.288.7978
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2010-01-05, 6:22pm
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Member
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Join Date: Jun 03, 2009
Location: Trinidad
Posts: 55
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One more for Malcolm.
I live in the land where things just dont work out well. ( Dont ask). It is hot and surrounded by water and shipping is the worst nightmare.
Malcolm shipped my order so fast that it would make your head spin.
Unfortunately, all does not work that well in Paradise. The post office sent my order to Hell. But Wait, all is not lost yet, up comes the guardian Angel, Malcolm comes to the rescue. Yes Malcolm was so understanding and helpful that I cant thank him enough.
It is not over as yet. We still have to redeem the lost soul but at least I feel some comfort about the whole mess. Thank you Malcolm.
Franklin
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2010-01-05, 6:23pm
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Senior Member
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Join Date: May 23, 2006
Posts: 5,540
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Small pants To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts. Malcolm is very helpful with questions and inquiries too.
Quote:
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whats a japanese petal pusher?
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Cynthia
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2010-01-15, 6:56pm
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I practice alchemy!
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Join Date: Dec 06, 2007
Location: Milton-Freewater, OR
Posts: 716
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Yes, I was completely thrilled! I ordered a lentil press on Dec. 30 and got it Jan. 2 in time to play with it over the weekend. I'm most definitely going to order more things from Malcolm--maybe even my next torch...
Celeste
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