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Customer Service Kiosk -- Questions for LE vendors. |
2013-03-24, 1:57pm
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It's a far gone lullaby
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Join Date: Jan 15, 2013
Posts: 46
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I gave a much more long winded review in the other thread, but,
Paid in full, upfront, for a Hurricane from Jack, got it about twelve weeks later.
Seems to work great. Big upgrade for me.
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GTT Phantom
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2013-03-25, 1:32pm
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Senior Member
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Join Date: Mar 03, 2006
Posts: 931
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Quote:
I gave a much more long winded review in the other thread, but,
Paid in full, upfront, for a Hurricane from Jack, got it about twelve weeks later.
Seems to work great. Big upgrade for me.
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We are perfecting a Mini 20. This is a 20 psi 6lpm unit. This will be compatible with the M20s and the Hurricane. If you like, I will send you one for testing against the Hurricane. The only thing I ask is that you post your experience right here. Good or bad. What do you think??
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866-955-0200
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2013-03-25, 2:29pm
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It's a far gone lullaby
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Join Date: Jan 15, 2013
Posts: 46
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Sounds great!
Edit: I sent over the money to cover shipping, can't wait to test this thing out!
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GTT Phantom
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2013-03-25, 8:12pm
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Senior Member
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Join Date: Sep 13, 2012
Location: Albany, NY
Posts: 172
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If you need any more guinea pigs oxydoc.....Im your guy.
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2013-03-28, 6:13am
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Senior Member
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Join Date: Mar 03, 2006
Posts: 931
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Quote:
If you need any more guinea pigs oxydoc.....Im your guy.
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The next one is yours. I am working on a cheaper, simpler unit capable of 15 lpm. It will be based on the M20 with an add on compressor. Still in the early stages.
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866-955-0200
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2013-03-28, 8:11am
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Senior Member
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Join Date: Mar 14, 2012
Location: Bennington, VT
Posts: 1,776
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any idea how much the 15lpm unit will cost? of course i need another one lol. can't have too many oxycons!
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2013-03-28, 8:59am
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Member
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Join Date: Nov 04, 2012
Location: Aiken, SC
Posts: 58
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Jack, emailed you about my mini 15. Please get back to me. Thanks
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2013-03-28, 2:09pm
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Senior Member
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Join Date: Mar 03, 2006
Posts: 931
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Quote:
Jack, emailed you about my mini 15. Please get back to me. Thanks
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I emailed you back.
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2013-03-28, 9:33pm
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Senior Member
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Join Date: Sep 13, 2012
Location: Albany, NY
Posts: 172
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Sounds great. Just let me know when its ready. And we can hash out the ligistics. Im very much looking forward to getting to try one of your machines.
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2013-03-29, 12:20pm
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Member
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Join Date: Nov 04, 2012
Location: Aiken, SC
Posts: 58
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Got it, Thanks Jack!
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2013-04-04, 1:18pm
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Senior Member
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Join Date: Jun 17, 2009
Location: Bay Area, CA
Posts: 307
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Yay! I just got my M-20! Thank you Jack. Maybe I'll have time this weekend to try it out, haven't opened it yet it's sitting in a huge box in my living room. Yahoo!!
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2013-04-07, 1:27pm
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Member
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Join Date: Nov 04, 2012
Location: Aiken, SC
Posts: 58
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Jack please check your email
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2013-04-07, 5:10pm
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Member
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Join Date: Nov 04, 2012
Location: Aiken, SC
Posts: 58
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Thanks so much Jack!
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2013-04-08, 10:06am
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It's a far gone lullaby
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Join Date: Jan 15, 2013
Posts: 46
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Can't wait to try out this mini-20.
I'll give you a jingle tomorrow, like we talked about.
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GTT Phantom
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2013-06-26, 1:25pm
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Senior Member
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Join Date: Mar 03, 2006
Posts: 931
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Quote:
Yay! I just got my M-20! Thank you Jack. Maybe I'll have time this weekend to try it out, haven't opened it yet it's sitting in a huge box in my living room. Yahoo!!
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Thank you, please let me know.
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2013-06-26, 1:26pm
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Senior Member
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Join Date: Mar 03, 2006
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2013-06-26, 1:27pm
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Senior Member
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Join Date: Mar 03, 2006
Posts: 931
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Quote:
If you need any more guinea pigs oxydoc.....Im your guy.
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I have a new one for you. Call me
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2013-06-26, 1:30pm
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Senior Member
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Join Date: Mar 03, 2006
Posts: 931
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Quote:
I wanted to use my first post to say, I'm a happy customer.
Ordered an M20 and got an M20 as promised.
I placed my order with the understanding that I might have to wait up to 30 days for delivery. This is clearly stated on his website.
I didn't have to wait that long.
Jack under-promised and over-delivered.
I maintained communication with him directly and look forward to ordering a hurricane in the future.
My purpose here is not to defend or denounce.
Just wanted to relay my experience.
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Thank you
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2013-06-26, 1:32pm
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Senior Member
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Join Date: Mar 03, 2006
Posts: 931
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Quote:
As an innocent bystander here, AND someone who has a M-20 on order - AND this is only my second post...I can assure you I have no ties with Jack. My DH bought me the M-20 for Christmas and it was ordered on Dec. 15. I called and talked with someone at UO before I purchased, and did quite a bit of research. I bought tons of glass many years ago, and tried to make beads, but was unsuccessful and got very frustrated and packed everything up. I pulled all of my glass "stuff" out, kiln, presses, etc. and fired up the HH. I've been PPP now since spring, but I'm only able to play when the weather cooperates because I'm outside right now. When I ordered the M-20 there was a plain statement right on the first page about wait time - 8 to 12 weeks. It will be 12 weeks on March 15. I called last week and spoke with Jack and he told me they were working on the December orders now. So...I am hopeful to get my Oxycon very soon so I can start to "try" and make beads with some - I won't say better because there are some truly awsome beads made on a HH - I will just say different equipment. I also got a Mini cc. As a LONG time collector of beads, I am in hopes that I will be able to create some that I will consider acceptable, as my quality control is very agressive...I know, I am harder on myself than perhaps others, but that's just me. I can perhaps see both sides of this argument, but I just want to say that it's nice to read posts when someone is very happy with customer service. We all have problems from time to time, and that's unavoidable. I will post again when my M-20 arrives. I might even post a bead when I can make one that's worthy of all the beauties in this site. I am forever in awe of the creations. OK...slam away...I have very thick skin, but this is JMHO. I like purchsing from family businesses, and even pay more for my meds due to supporting my local pharmacy. I am for keeping the small business - IN BUSINESS, and I was and am willing to wait for the best item, IMHO, for myself. Lots of harsh words here, none from me though. I am just proud we are allowed to ALL be free to post our opinions, as other places are not.
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Thank you, so much. Hope you enjoy the unit.
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2013-07-02, 6:56am
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It's a far gone lullaby
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Join Date: Jan 15, 2013
Posts: 46
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Quote:
I have a new one for you. Call me
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I never got mine to guinea pig, so I'm surprised to see you have others available to give out
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GTT Phantom
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2013-07-03, 1:33pm
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Senior Member
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Join Date: Oct 16, 2012
Location: North of Palm Springs
Posts: 395
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Quote:
I never got mine to guinea pig, so I'm surprised to see you have others available to give out
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2013-07-03, 1:49pm
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Senior Member
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Join Date: Mar 03, 2006
Posts: 931
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Quote:
I never got mine to guinea pig, so I'm surprised to see you have others available to give out
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Your unit was discontinued. What Can I Say??
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2013-07-03, 3:27pm
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Senior Member
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Join Date: Feb 01, 2012
Posts: 386
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I for one am glad to see a positive thread about unlimited oxycon. my experience was similar in that I had to wait longer than I initially planned but extremely happy with the product once received. I bought during a sale and probably he received a LOT of orders at once. I LOVE my oxycon which came with an excellent video on proper maintenance. I also will purchase from an American company whenever possible. I have not posted on other threads because I didn't want to get caught up in the negativity. THANKS JACK FOR A GREAT PRODUCT. I also appreciated the educational video that detailed maintenance and use of the product. That's my 2 cents.
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carlisle mini cc with M15 oxycon
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2013-07-03, 5:14pm
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Senior Member
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Join Date: Mar 03, 2006
Posts: 931
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Quote:
I for one am glad to see a positive thread about unlimited oxycon. my experience was similar in that I had to wait longer than I initially planned but extremely happy with the product once received. I bought during a sale and probably he received a LOT of orders at once. I LOVE my oxycon which came with an excellent video on proper maintenance. I also will purchase from an American company whenever possible. I have not posted on other threads because I didn't want to get caught up in the negativity. THANKS JACK FOR A GREAT PRODUCT. I also appreciated the educational video that detailed maintenance and use of the product. That's my 2 cents.
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Thank you for your comments. jack
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2013-07-04, 11:43am
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Slogan Challenged...
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Join Date: Mar 21, 2009
Location: Maricopa, Arizona
Posts: 6,287
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Jack, are you still selling them on your website?
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Kristin ~
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2013-07-05, 6:27am
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Senior Member
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Join Date: Mar 03, 2006
Posts: 931
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Quote:
Jack, are you still selling them on your website?
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No, But If I talked to you before the changes, I will honor any discussion we may have had. That goes for anyone that I may have talked to. Any promises I made, I will honor. Jack
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2013-07-12, 3:24am
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Junior Member
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Join Date: Dec 08, 2012
Location: Indiana
Posts: 13
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Unlimited Oxygen no longer is posting prices... There are directions to go to Victorian Glass to buy a concentrator. The price has nearly doubled. Just have finally I'd saved what I thought was enough money........ Even my email UO came back...anyone know where else I might look? Thanks..
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2013-07-12, 6:18am
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Member
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Join Date: May 05, 2013
Location: NW Louisiana, for now...
Posts: 61
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Same thing happened to me. Not sure if I'll be able to buy from them at the old prices now or not. *sigh*
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2013-07-12, 7:34am
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Gay rights R human rights
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Join Date: May 06, 2006
Location: Squamish BC Canada
Posts: 2,719
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Victorian Art Glass = Dennis Brady. Ugh.
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Leslie
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To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts. bravo torch with 2 ex20's
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2013-07-12, 7:47am
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Senior Member
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Join Date: Mar 14, 2012
Location: Bennington, VT
Posts: 1,776
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Jack claims that he will honor any promises at the old price, but if no order/promise from Jack then it's the new price.
i'll say it again, i'm so glad that i've got my machines already and know where to get extra compressors, seive beds and such. i'll rebuild the damn things myself as they die.
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