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Customer Service Kiosk -- Questions for LE vendors.

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  #31  
Old 2009-10-19, 5:36pm
StacyK StacyK is offline
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I just wanted to thank Pam for letting me know my torch will be ready soon!!!
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  #32  
Old 2009-10-23, 9:57am
lampworker1 lampworker1 is offline
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Hey everybody!!

I got THE call today. My torch will be shipping this week.!!!
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  #33  
Old 2009-10-23, 10:04am
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Congrats!!
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  #34  
Old 2009-10-23, 10:24am
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I won a purple cricket at Hot Times and I am very appreciative to GTT for donating it. I hope I didn't get your torch tho!!!!
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  #35  
Old 2009-10-24, 7:11pm
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  #36  
Old 2009-10-26, 12:43pm
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What, Aleta? Did you not get your torch, yet?
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  #37  
Old 2009-10-27, 10:40am
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If anyone that is getting a cricket wants a 5 or 10 psi concentrator, we will give you free shipping from ABR!!!! We carry the EX series from Extreme Oxygen.
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  #38  
Old 2009-10-27, 11:19am
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Damn, my thread is being spammed
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, and I don't have my cricket yet. I'm still waiting patiently though.
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  #39  
Old 2009-10-27, 12:22pm
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lol, Cody cracks me up
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  #40  
Old 2009-10-27, 2:02pm
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Bummer!!

I was hoping you had received your torch, Aleta. GTT emailed me lMonday, 19th and said they should be shipping out in the next week or so.
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  #41  
Old 2009-10-28, 10:24am
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I got the call yesterday about my Cricket being ready... they told me it would take 2 days to get to me. Until I realized they didn't charged me extra for the color I ordered. I called back and it turns out that someone forgot to write that down so it's going to be a couple more days. That's ok... I can wait!
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  #42  
Old 2009-10-28, 10:48am
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Why does it take so long? I don't understand. If they make and sell the torches, shouldn't they have them in stock? I understadn if they ahve to doa special order, it might take a few eays longer, but sheesh...months. That just seems rediculous to me. What am I missing? If I sold something to someone, they would expect me to get it to them asap..like within a few days to a week. I am not even ordering a new torch yet, and I am annoyed...lol.
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  #43  
Old 2009-10-28, 11:41am
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Oh shoot Cassie, I hope you told them to send the torch to me!!
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  #44  
Old 2009-10-28, 2:23pm
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Quote:
Oh shoot Cassie, I hope you told them to send the torch to me!!
Sorry... I'm too greedy.
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I ordered mine August 23rd so if you were around that date, you might be getting a call soon!

They did send me an email just a few minutes ago with the tracking number so I should have it really soon. Now I just have to figure out how to torch with (possibly 2nd degree) burns on my thumb and forefinger...lol!
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  #45  
Old 2009-10-28, 2:46pm
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Aleta, if you recenty gave them your cc and shipping info, maybe they just ran the card and shipped it out without calling or emailing you back - meaning that it could already be on its way to you. I can ask my DH to find out for you tomorrow.
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  #46  
Old 2009-10-28, 2:57pm
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Hi Kimberly,

I'm sorry to ask, but would you mind asking about mine too.. I received confirmation on my order on August 17th. I did give them my shipping and cc info 2 or 3 weeks ago, and just checked my cc and nothing has been posted.
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Last edited by StacyK; 2009-10-28 at 3:15pm.
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  #47  
Old 2009-10-28, 3:44pm
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No problem, Stacy. I'll have him ask about your's, too.
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  #48  
Old 2009-10-28, 4:09pm
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That would be much appreciated Kimberly!
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  #49  
Old 2009-10-28, 7:15pm
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Just curious..

Aleta, Cassie - did you have marvers put on your torches?

I wonder if that's why mine is taking longer than Cassie's... Trying to be hopeful.
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  #50  
Old 2009-10-28, 7:23pm
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I didn't get a marver from GTT... I had ordered one from Burning Brass. So maybe that is the difference?
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  #51  
Old 2009-10-28, 7:33pm
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No marver here either. Wouldn't that be lovely if they did install one.
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  #52  
Old 2009-10-28, 8:07pm
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There goes that theory...

I ordered the marver. I can't find it on the website now, but they did have it. You might want to check with them if you still want it.
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  #53  
Old 2009-10-29, 8:05am
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Hey Aleta and Stacy,

Willy just talked to Pam and she said that both torches have already shipped.

I think they were shipping torches out on Tuesday, so that's probably when your's went out.
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  #54  
Old 2009-10-29, 8:11am
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Thanks Kimberly, just checked my cc and the transaction has posted. Thanks so much for your help.

I feel like it's the day before Christmas.. Can't wait!!!!!
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  #55  
Old 2009-10-29, 11:48am
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Thanks Kimberly for reminding Pam to email me regarding the shipment on the 27th. Ok, It's SPAM TIME!. UhOh...I hear the UPS truck....brb....! It's just a glass order from Frantz.
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  #56  
Old 2009-10-29, 12:32pm
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You're welcome, ladies.
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  #57  
Old 2009-11-02, 12:13pm
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While out watering my baby leeks, the UPS guy shows up WITH MY CRICKET! It's PURPLE, and it's shiney, and it's all mine! FINALLY!
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  #58  
Old 2009-11-03, 1:29pm
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Rock on! I hope you make some awesome beads with it today!
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  #59  
Old 2009-11-03, 1:37pm
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Did you make anything on it yet??
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  #60  
Old 2009-11-03, 5:43pm
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Did I make anything with my new torch yet? No. I still have to get all of the other things that make it run! The only thing I could do with my new torch is marvel at it! I took it for a ride in my bicycle basket and showed it off to my local friends. Like showing off your new toy on Christmas morning! Most responses that I got were "that's pretty dangerous...better be careful". Now I'm getting nervous.
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