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Go Back   Lampwork Etc. > The Mall > Customer Service Kiosk

Customer Service Kiosk -- Questions for LE vendors.

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  #1  
Old 2009-06-23, 9:17am
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Wendyki Wendyki is offline
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Default AIM Kilns and Grady! :)

Okay so I have not purchased a new kiln lately and it will be a while before I do but I have to give a huge Kudos to Grady at Aim

I had complained about my kiln in multiple threads and being the wonderful new owner he is he has contacted me to make it all right.

In this day and age for someone to actually try and take care of a problem he had no control or responsability for in a great thing. I see great things in the future for Aim Kilns and Hope everyone gives the New Aim a new shot
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Thanks Grady for restoring some hope in business owners
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We all to often dont hear about all the good ones out there so I hope this helps some others out there
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  #2  
Old 2009-06-26, 4:41am
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Does AIM have a smaller table top style kiln that WON'T cost an arm and leg?
I had an Hot Box kiln for about 10 years and just noticed that the heating element is burnt (melted?) apart at one spot.

Duane
PS-It doesn't matter if its analog or digital at this point
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Old 2009-06-29, 11:57am
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Contact Grady and ask him at aim kilns here on le I know he will be happy to help
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  #4  
Old 2009-07-02, 10:23am
mom53 mom53 is offline
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Aim has been real good to me too. The new owner is great. And Susan is easy to talk to too,
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Old 2009-07-02, 10:33am
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Quote:
Does AIM have a smaller table top style kiln that WON'T cost an arm and leg?
I had an Hot Box kiln for about 10 years and just noticed that the heating element is burnt (melted?) apart at one spot.

Duane
PS-It doesn't matter if its analog or digital at this point
Why don't you just put a new element in it - it is SO easy.
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Old 2009-07-02, 11:18am
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grady contacted me too and we are trying to work out some "issues" with mine. Yes, they are very reasonably priced and if everything works and Grady takes control of the manufacturing delays etc., I MIGHT even be willing to recommend them!
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  #7  
Old 2009-07-07, 5:26am
smutboy420 smutboy420 is offline
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I have to say I'm pretty impressed from some of the recent feedback I have gotten from others on aim sense Grady took over.

So much in fact that Hotasstools may soon be distributing aims new line of lamp workers kilns.
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Old 2009-07-13, 7:21am
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the 99ls is the best flameworking kiln there is. no doubt.
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  #9  
Old 2009-07-13, 7:38am
joey.bag.o.donuts joey.bag.o.donuts is offline
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is aims contact and website the same ? where are they based out of now ?
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  #10  
Old 2009-07-13, 8:25am
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Quote:
is aims contact and website the same ? where are they based out of now ?
Minden, NV is their new home base and the numbers on the website are correct.

Julie
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