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Sale Rack -- Sales, Promotions, Giveaways, Specials, Etc.
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2016-08-16, 7:56am
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Senior Member
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Join Date: Sep 06, 2005
Location: Shelton Washtington
Posts: 3,256
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Frantz Art Glass-NEW Website-We take PayPal!!
Hi everyone
We have officially opened our NEW Website. We now take PayPal as payment for orders!
Take a look, place an order and let us know if we can do anything to make your shopping experience the best it can be.
Just go to: To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
Thanks folks To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
Your friends at Frantz Art Glass
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Mike's Email: To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
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Mike's phone: 800.839.6712 ext 206
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2016-08-16, 9:38am
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Queen of the milo field
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Join Date: Jul 30, 2012
Location: In the middle of US and the middle of forty acres
Posts: 1,885
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Wow! Took a look ---- Big changes, for sure. To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
And adding another payment option? You devil you!
Do we need to re-sign up for the weekly flier?
dj
__________________
Dance all you want, but keep one hand on the wheel.
Sometimes I swim, sometimes I sail, but mostly I just try to stay afloat.
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2016-08-16, 10:05am
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Senior Member
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Join Date: Jul 27, 2015
Location: Washington
Posts: 111
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I finally browsed it today. A few oops I saw and definitely different navigation which will take some getting used to. Did update my account info which was a pain but found an old invoice with my account number. PayPal is an awesome feature of the new site, so glad you were able to offer it
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Michelle
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2016-08-16, 10:22am
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Senior Member
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Join Date: Sep 06, 2005
Location: Shelton Washtington
Posts: 3,256
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Good To Go!
Quote:
Wow! Took a look ---- Big changes, for sure. To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
And adding another payment option? You devil you!
Do we need to re-sign up for the weekly flier?
dj
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You do not need to re-sign up for the weekly flier.
Mike Frantz
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Mike's Email: To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
Frantz Art Glass Website: To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
The Torch Website: To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
Mike's phone: 800.839.6712 ext 206
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2016-08-16, 4:42pm
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Slogan Challenged...
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Join Date: Mar 21, 2009
Location: Maricopa, Arizona
Posts: 6,275
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A few links I clicked on didn't take me anywhere, I had to refresh the new pages to get there. Not sure what causes that.
Looks good so far, otherwise. Will check it out more later.
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Kristin ~
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To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
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2016-08-16, 6:07pm
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Senior Member
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Join Date: Jun 20, 2005
Location: foothills east of Seattle
Posts: 2,739
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The navigation is great, I think - very easy to find things now!
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To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
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2016-08-17, 9:11am
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Burning through glass
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Join Date: Apr 19, 2007
Location: Tucson AZ
Posts: 1,689
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There are some broken links on your newsletter page (dichro and funhouse), but the website looks great Mike! To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
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Renee Wiggins
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Changeable Jewelry, Murrini & MORE!
Custom Supplies: To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
& Fine Art Beads & Jewelry: To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
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2016-08-17, 2:11pm
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Queen of the milo field
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Join Date: Jul 30, 2012
Location: In the middle of US and the middle of forty acres
Posts: 1,885
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Those links seem to work now.
I didn't find the Fun House at first. To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts. Under Products, of course.
dj
__________________
Dance all you want, but keep one hand on the wheel.
Sometimes I swim, sometimes I sail, but mostly I just try to stay afloat.
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2016-08-17, 6:15pm
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Senior Member
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Join Date: Dec 04, 2006
Location: Suburb of chicago
Posts: 1,105
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Just to let you know Mike, when I go to your new site and click on one of your sale item links, I'm getting the error message that 'this page can't be found". So I guess this needs some attention.
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Phyllis
Lynx, Midrange, Scorpion Regalia Oxycon
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2016-08-17, 6:19pm
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Slogan Challenged...
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Join Date: Mar 21, 2009
Location: Maricopa, Arizona
Posts: 6,275
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Phyllis, that is what I found. But if you then refresh the page, it comes up
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Kristin ~
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2016-08-18, 12:30am
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Naysayer
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Join Date: Sep 22, 2009
Posts: 1,203
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I can't log in, I take it we don't need to sign up again so ?
I tried to retrieve password and it says email address can't be found.
I see, you have to go here, To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts. and update your info I guess.
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2016-08-18, 6:36am
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Senior Member
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Join Date: Sep 06, 2005
Location: Shelton Washtington
Posts: 3,256
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Hi Folks!
If anyone is having a problem logging on or transferring your account to the new website, please call us! We are here to help
Just call: 800.839.6712, press 0 and ask for Sales.
Write an email to: To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
We are here M-F, 7am-3pm (PT) Please let us know if we can assist you.
The comments we are receiving are all positive and customers are enjoying the ease of navigation, improvements on devices and PayPal!!
We still want all feedback so we can keep refining this site to best meet the needs of our customers-please let us know where we can improve!
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Mike's Email: To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
Frantz Art Glass Website: To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
The Torch Website: To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
Mike's phone: 800.839.6712 ext 206
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2016-08-18, 3:29pm
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Senior Member
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Join Date: Mar 28, 2016
Posts: 315
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I could not get shipping estimate for Ontario. It did not like my postal code. It worked in old site.
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2016-08-18, 9:36pm
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Junior Member
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Join Date: Jun 05, 2016
Posts: 7
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Love the new site. Can easily find what I am looking for. Account transferred, Super easy !!
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2016-08-28, 7:04pm
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Senior Member
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Join Date: Sep 22, 2006
Posts: 1,198
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Mike
When I accessed my account for the first time I only found my last 4 orders, did the rest of order history get dropped? Thanks. Becky
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Becky
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2016-09-01, 12:38pm
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Chief Creative Goddess
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Join Date: Feb 19, 2011
Location: Reno Nevada
Posts: 719
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Gotta do a shout out to the speed at which this is getting packed and shipped--thanks so much Mr Frantz! My second order in 2 weeks (shhh, don't tell the DH) and both have been superfast--much obliged!
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Glass beads make you smile! See? You just did!!
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2016-09-01, 2:21pm
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Senior Member
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Join Date: Sep 06, 2005
Location: Shelton Washtington
Posts: 3,256
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Old Invoices
Quote:
Mike
When I accessed my account for the first time I only found my last 4 orders, did the rest of order history get dropped? Thanks. Becky
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There should be records for the past 5 years. If you had multiple accounts, you may have accessed those under that particular name.
If you need more help, please give us a call, we are here to help.
Mike Frantz
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Mike's Email: To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
Frantz Art Glass Website: To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
The Torch Website: To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
Mike's phone: 800.839.6712 ext 206
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2016-09-01, 2:22pm
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Senior Member
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Join Date: Sep 06, 2005
Location: Shelton Washtington
Posts: 3,256
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Thank you
Quote:
Gotta do a shout out to the speed at which this is getting packed and shipped--thanks so much Mr Frantz! My second order in 2 weeks (shhh, don't tell the DH) and both have been superfast--much obliged!
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Thank You for your kind words.
Mike
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Mike's Email: To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
Frantz Art Glass Website: To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
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Mike's phone: 800.839.6712 ext 206
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2016-09-01, 2:27pm
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Senior Member
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Join Date: Dec 17, 2011
Location: Virginia
Posts: 484
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Whenever I put something into my cart, the web site freezes and I have to go back and re enter the site to add another item. It has been a very frustrating experience. I did place an order but it took me about an hour and I was not a happy camper. I tried to order this week and the cart kept freezing, so I gave up. The frustration was not worth it. So, I guess I won't be ordering until the cart freezing situation is fixed. This will save me lots of money since it's too difficult to buy glass.
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2016-09-01, 3:15pm
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Senior Member
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Join Date: Sep 06, 2005
Location: Shelton Washtington
Posts: 3,256
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Freezin Up
Quote:
Whenever I put something into my cart, the web site freezes and I have to go back and re enter the site to add another item. It has been a very frustrating experience. I did place an order but it took me about an hour and I was not a happy camper. I tried to order this week and the cart kept freezing, so I gave up. The frustration was not worth it. So, I guess I won't be ordering until the cart freezing situation is fixed. This will save me lots of money since it's too difficult to buy glass.
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This is the first we have heard of this problem. I do know that each time you select an item you have to either continue shopping or go to the checkout.
But if this is not the problem, please give us a call and we can walk you through and fix the problem so you will have no problem spending your money.
Thank You
Mike Frantz
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Mike's phone: 800.839.6712 ext 206
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2016-09-01, 4:19pm
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Senior Member
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Join Date: Dec 17, 2011
Location: Virginia
Posts: 484
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Actually, I had sent your company an email last week about this problem and received a reply saying that they were referring it to your tech department, but yesterday I still had the same problem . Next time, I'm on your web site and if I still have the same problem, I will call you and have someone step me through .
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2016-09-02, 10:28am
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Senior Member
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Join Date: Sep 06, 2005
Location: Shelton Washtington
Posts: 3,256
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Order History Update
Quote:
There should be records for the past 5 years. If you had multiple accounts, you may have accessed those under that particular name.
If you need more help, please give us a call, we are here to help.
Mike Frantz
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UPDATE: I have just spoken with our tech department and I was incorrect when I said the records are available Online, actually they go back 3 months currently online. We are looking into options.
You can always call us anytime and we can send you copies of any past invoices that we have in-house up to 5 years ago. No problem!
Mike
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Mike's phone: 800.839.6712 ext 206
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