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| Customer Service Kiosk -- Questions for LE vendors. |
2015-08-25, 2:56pm
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Chief Creative Goddess
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Join Date: Feb 19, 2011
Location: Reno Nevada
Posts: 717
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Anyone heard from Zoozii's lately?
I placed an order 11 days ago and got the auto response, but nothing else--just sent her an email--hope (and NEED) to get my goodies soon!
Anyone heard or know why the long delay?
Thanks--
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Glass beads make you smile! See? You just did!!
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2015-08-25, 4:28pm
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Senior Member
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Join Date: Aug 31, 2006
Location: Knoxville, TN
Posts: 2,108
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I got some presses earlier this month. Took about two weeks I think.
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Kathy
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2015-08-26, 3:03am
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Senior Member
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Join Date: Feb 06, 2008
Location: Southern NH
Posts: 1,015
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I purchased something a few weeks back, and thought shipping was a bit slower than usual. Maybe she works a second job or is generally super busy.
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The happiest people don't have the best of everything. They make the best of every situation.
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2015-11-07, 2:28pm
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Mr Brutus RIP
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Join Date: Apr 29, 2006
Location: Central Florida
Posts: 4,369
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Oh gosh I wish I had seen this sooner.......I ordered a press 9 days ago. I have been desperate to get it for an order. I have emailed her and called her with no response.
This is so upsetting cause I could have borrowed from a friend in the between time but I though she would be pretty quick.
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2015-11-10, 11:49pm
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Naysayer
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Join Date: Sep 22, 2009
Posts: 1,202
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Been like this for awhile now. Last time I bought was about a yr ago and had to chase her down.
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2016-02-12, 8:12am
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Fried Cat
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Join Date: Jan 02, 2011
Posts: 651
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She's removed her website.
Are any people still on the hook here?
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2016-02-12, 8:43am
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Chief Creative Goddess
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Join Date: Feb 19, 2011
Location: Reno Nevada
Posts: 717
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oh man that is a real bummer
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Glass beads make you smile! See? You just did!!
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2016-02-12, 10:41am
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Fried Cat
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Join Date: Jan 02, 2011
Posts: 651
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Quote:
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oh man that is a real bummer
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Especially since people waiting for their orders are on FB going wtf.
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2016-02-12, 11:11am
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Senior Member
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Join Date: May 02, 2010
Location: Travelers Rest, SC
Posts: 811
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She has an Etsy account....Zoozii's, Art Glass and Creative Textile Treats
Amy Quellette. Looks like you might contact her through this account.
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Be Creative!
"All true artists, whether they know it or not, create from a place of no-mind, from inner stillness."
Eckhart Tolle
Cathy[/font]
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2016-02-12, 3:26pm
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Loving learning
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Join Date: Oct 11, 2010
Location: Florida
Posts: 11,598
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I saw on FB that her site was down, but is fixed.
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My current "hot" fantasy involves a senior discount on glass & tools!
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2016-02-13, 6:28pm
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Fried Cat
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Join Date: Jan 02, 2011
Posts: 651
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Quote:
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I saw on FB that her site was down, but is fixed.
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Oh good! To view links or images in this forum your post count must be 1 or greater. You currently have 0 posts.
Her Etsy looks very quiet as well.
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2016-02-14, 3:20pm
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Senior Member
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Join Date: Feb 08, 2006
Location: Palmdale, California
Posts: 7,589
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I ordered for Christmas and got the order in a week. Hope it's all cleared up now.
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Irene
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2016-02-15, 6:27pm
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Senior Member
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Join Date: Oct 19, 2006
Location: FLORIDA
Posts: 816
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Amy has always taken care of her customers. Give her a chance
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"Every child is an artist...The problem is how to remain an artist once we grow up" Picasso
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2016-02-16, 3:18pm
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Senior Member
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Join Date: Jun 14, 2005
Location: The Rocky Coast State!
Posts: 6,602
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Quote:
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Amy has always taken care of her customers. Give her a chance
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This is an old thread dating back to Aug. 25, 2015.
I do agree with you though. Amy does always take care of her customers.
Sue
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Sue Walsh
The past is history,
The future is a mystery
and the present is a gift.
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2016-02-17, 9:37am
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Bohemian Bead Peddler
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Join Date: Feb 12, 2007
Location: Lancaster, PA
Posts: 1,193
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I've always had great customer service from Amy, I have several presses from her.
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Alexis
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2016-05-09, 12:39pm
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Shelarious
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Join Date: Jul 18, 2007
Location: Cincinnati, OH
Posts: 1,949
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More recent information: I ordered last Thursday, notification of shipment on Saturday, and received today. Pretty awesome!
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~Shelley
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2016-05-09, 7:56pm
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Member
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Join Date: Jul 20, 2008
Location: Port Angeles, WA
Posts: 77
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I also placed an order last weekend and received it on Friday.
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2016-06-22, 11:40am
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Senior Member
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Join Date: Jun 13, 2005
Location: NH
Posts: 1,155
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Thank you for the support everyone! Yes, we had issues last year when my mom went in for multiple heart procedures, and as a family business run by Dad, Mom, my Husband and I, that was a very hard time trying to work, keep up with Zooziis, and take care of my mom! Thankfully, the heart care worked, her heart is functioning well again, and we are very thankful! As someone pointed out in February this is an old thread. We have been working on systems in our back end to keep things moving smoothly. We are also going to have some fun front end goodness coming your way soon, too!
The website was down for a weekend due to Network Solutions having a coding issue. That was not our fault, or our choice. We are making tools daily, shipping and happy to serve you! If you ever have an issue with anything, please call me! I am not perfect, I drop balls occasionally, just like anyone else, but I am always willing to fix my mistakes. I have been a trusted member of the community since 2003, and value my relationships within in it.
Thank you everyone!!
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Amy
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My Daughter and Husband Wrote a book.
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The Car Catch-all...the most useful non-lampworking item ever!
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2017-08-17, 5:51pm
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Member
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Join Date: Mar 18, 2014
Location: Vermont
Posts: 48
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I placed an order 11 days ago, no shipping notice, no response to my emails. Anyone get an order from her recently?
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Georgia in VT
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2017-08-25, 5:17am
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Member
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Join Date: Mar 18, 2014
Location: Vermont
Posts: 48
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Still waiting to hear from them re: my order.
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Georgia in VT
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2017-08-25, 3:06pm
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Member
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Join Date: Mar 18, 2014
Location: Vermont
Posts: 48
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I heard from Any today- she had left me a couple of voicemails on my cell phone- I was expecting to hear by email. Phew! I'm so glad- Zooziis presses are my favorite!
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Georgia in VT
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